Job Description

Job Ref:

BES6681

Branch:

Carnoustie Golf Hotel Spa

Location:

Carnoustie Golf Hotel Spa, Carnoustie

Salary/Benefits:

Competitive Salary plus gratuities

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Varied

Hours per week:

40

Posted date:

01/09/2025

Closing date:

03/10/2025

We are seeking a highly motivated and dynamic Assistant Spa Manager to support the business in overseeing the recently renovated and refurbished luxury Spa facilities.



Duties will include:



Ideally you will have industry experience in a similar setting, able to work as part of a team have a strong work ethic, along with excellent communication interpersonal skills. Induction training will be given, along with the opportunity to attend Elemis training courses.



You will assist the manager in ensuring our 8 rooms operate to fullest capacity at the highest standard. The ideal candidate will have exceptional leadership skills, along with strong sales management and a passion for delivering outstanding customer service.



You will implement sales strategies to drive revenue growth through retail sales and treatments. You will also support in delivering training, adhering to Health Safety policies and meeting agreed targets.



You will be able to lead by example and carry out treatments when required.



QUALIFICATIONS



Proven experience in a position of responsibility within the Spa industry.



Level 3 NVQ in Beauty Therapy



Previous experience in ELEMIS products and treatments is highly desirable, however not essential as training will be provided.



Bespoke Benefits... What's in it for you?



At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.



We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.



We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.



At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.



We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.



Requirements:



The ideal person to fill this role will be experienced in either the same or a similar position and will have the ability to deliver great service to our guests.



We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.



Being Bespoke:



Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and 815 million of assets.



We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.



We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

Covid-19 Promise:

We continue to ensure that all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third-party visitors is, as always, our upmost priority.

About Us

Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, whirlpool, steam room and for the more energetic a fully equipped gymnasium.



While staying at the Hotel you can follow in the footsteps of some of history's greatest golfers and test yourself to a challenging round on the notably inspiring Carnoustie Championship golf course.



With 12 event rooms accommodating up to 700 delegates this is one of Scotland's foremost conference venues, ideally located 10 miles from Dundee, 'City of Discovery', and 60 miles from Aberdeen, Scotland's 'oil capital'.



Many bedrooms have views over the 1999 and 2007 Open Championship golf course or Carnoustie Bay.



The newly refurbished Calders Bistro offers delicious fare, much of it from local Scottish produce.

We truly believe our people are our biggest asset and to reflect that we offer:

Market leading Rates of Pay Anniversary Bonus Flexible Shifts, full and part time to fit around other commitments 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year Full Training and Supervision Given Opportunity to gain recognised qualifications to help you progress Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences Introduce a Friend Scheme worth 600+ Anniversary weekend stay for you or to give as a gift to family or close friends Access to complimentary Mental Health Wellbeing services Discounted Bespoke Hotel Stays, for you, your family and friends 50% off all Food Beverage during Bespoke Hotel Stays A range of local in-house benefits * many more!