Job Description

WHAT ON EARTH IS AVESTAN?

Founded by visionary Brandon Truaxe, who redefined the beauty industry through authenticity and transparency, DECIEM is home to brands like The Ordinary and built on kindness, creativity, and respect.



Avestan, Brandon's deeply personal fragrance project, was born from his desire to create scents that evoke a "pleasing unfamiliarity." Moving beyond traditional florals, Avestan explores unconventional notes like clays, saps, and places that inspired him during his travels. Today, it continues to honour his creative and unconventional spirit from our Beak Street store in London and Elizabeth street store in New York.

We are growing rapidly and we're looking for someone who shares this vision and wants to grow with us!

WHAT WE'RE LOOKING FOR

We are looking for an

Assistant Store

Manager

, with experience in the

Fragrance, Beauty, Fashion, or Luxury Goods

sectors, to join our

lovely AVESTAN Store on Beak Street in London.

As an

Assistant Store

Manager

, you'll be at the heart of our brand, delivering the

highest standards of customer service

by bringing the

AVESTAN

experience

to life and creating a

positive, collaborative, and inspiring

environment for both your team and every customer who walks through the door

Strong Asset:

Beauty - Fragrance background<3

Human and Passionate leadership style

Proficiency in Chinese or Arabic is highly desirable

WHAT YOU'D BE DOING IN THIS ROLE

In partnership with the Store Manager, the Store Assistant Manager will support in the oversight of daily in-store operations and provide assistance on the sales floor, ensuring the store is profitable Assist in recruitment, manage, mentor, and develop staff to maximise sales, profitability, and exceed agreed key performance indicators Complete operational store requirements by scheduling and assigning 'zones' to employees, while ensuring to have a fully staffed store at all times Manage ongoing store operations and inform the Store Manager of any pertinent issues (petty cash, daily banking, POS System, payment processor etc.) Ensure the day-to-day operations of the store are compliant with the company requirements Coach, counsel and provide constructive feedback to all store staff Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM's vision through excellent service. Educate customers about the world of Beauty and Skin Care, DECIEM brands and products Notify Store Manager and/or Area Sales Manager of any customer complaints and comments (handle any in-person customer complaints) Assist in hosting store events in conjunction with merchandising and corporate retail teams for customer appreciation events to drive traffic Maintain DECIEM's visual merchandising standards according to the official merchandising guidelines (including displays, testers, cleanliness etc.)

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

Love of beauty products and a passion for skincare Attention to detail and problem-solving skills. Excellent written and verbal communication skills Strong time management and organizational skills with the ability to multi-task a must Demonstrated ability to work well under pressure, managing conflicting priorities and tight deadlines Chinese/ Arabic speaking (advantageous)

WHAT YOU'LL BE GAINING BY JOINING OUR TEAM

There's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order...



Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.


Generous holidays allowance Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. First dibs on new products. A generous discount on DECIEM products for you, your family, and your friends.

BUILDING GROWTH TO POWER GOOD

We are a People First company that lives by our core values to...


Do the right thing Create impact Respect small things ?? Care too much Be the future


These values continue to guide us in all that we do. Along the way, we've been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We're still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM's objective is to build growth and do good things while prioritizing people, animals, and the Earth.



Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.



In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".




DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3



#SP

#LI-AM2