Job Description

TO DO

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Become an

Assistant Boutique Manager at Neuhaus, the Heart of Belgian Chocolate

in the world-famous Selfridges department store.


Are you ready to lead with passion and bring the finest Belgian chocolate to life? As our Assistant Boutique Manager, you'll be the right hand of the Boutique Manager and a hands-on leader who inspires by example. Together, you'll create an atmosphere of elegance, joy, and excellence, ensuring every customer leaves with a smile (and a praline or two).


Your main missions:

Lead and inspire

your team to deliver impeccable service and achieve commercial goals.

Drive sales performance

by turning every interaction into a luxurious, personal experience.

Manage boutique operations

-- from stock and visual merchandising to smooth daily routines.

Coach and develop

your team members so they grow with you and with Neuhaus.

Ensure our boutique shines

-- every display, every detail, every box wrapped to perfection.

TO BE

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You bring

proven experience

in retail leadership, ideally within luxury, hospitality, or premium food. You are

commercially minded

and entrepreneurial. Results motivate you, and you know how to engage your team to achieve them. You exude

elegance, warmth, and confidence

; your communication is polished, and your presence inspiring. You are

organised, flexible

, and thrive in a dynamic, fast-paced environment. You are fluent in

English

; knowledge of other languages is always a plus. Above all, you

love people and chocolate

and believe great experiences are made of both.

TO OFFER

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Why Neuhaus?


At Neuhaus, you don't just assist -- you help lead a team that creates moments of happiness every single day.

We believe in growing together: when you shine, we shine.


You can expect:

A

full-time contract (40 hours per week)

. A

competitive salary

complemented by an

attractive sales bonus

. An

inspiring and supportive work environment

with opportunities to grow. The chance to develop within a

prestigious international brand

known for craftsmanship and excellence. A culture built on

elegance, passion, and joy

. And yes...

plenty of the finest Belgian chocolates.

Let's make Selfridges sparkle -- one praline at a time.