Job Description

Join Vision Express as an Assistant Store Manager at our Oxford Street flagship store, the largest in the UK, employing over 70 colleagues. You'll work alongside three other Assistant Store Managers and the Store Manager to lead a high-performing team, deliver exceptional customer experiences, and drive commercial success.


In this fast-paced, dynamic environment, you'll focus on people management, coaching, and performance development. Confidence is key - you'll be comfortable having performance conversations, resolving customer complaints, and engaging with in-store events and media activities.


This is a unique opportunity to be part of our most prestigious store, shaping its success every day.

What You'll Do

Support the Store Manager in leading a large team and creating a culture of excellence. Drive sales performance, operational standards, and customer satisfaction. Manage colleague performance, coaching and developing talent. Resolve complex customer issues with empathy and professionalism. Represent Vision Express at events and media activities within the store. Work flexibly across a variety of shifts, including evenings and weekends.

What We're Looking For

Outgoing and confident personality with strong communication skills. Experience in problem-solving and handling customer complaints. Ability to thrive in a fast-paced retail environment. Flexible approach to working patterns. Optics experience is preferred but not essential - we'll provide full training.

Benefits

Free eyewear up to 550 annually from day one. On-target bonuses up to 5,112, with stretch bonuses up to 10,224. Family & friends discount of up to 75%, plus free eye tests. 25 days annual leave with the option to buy or sell holiday. Employee Assistance Program for wellbeing support. Opportunities to contribute to the OneSight EssilorLuxottica Foundation.

Why Vision Express?

With over 550 stores across the UK and Ireland, Vision Express is part of something bigger. We're committed to diversity, inclusion, and creating a culture of mutual trust. Join us and elevate your career while making a real difference in eye care.

Apply Now

Ready to take the next step? Apply today and become part of our flagship team at Vision Express Oxford Street.