Job Description

Assistant Store Manager

Salary: 30,000- 40,000

Brand: M&S Food

Location: Queensway and Shaftesbury Avenue

Job Type: Permanent

Description

London Retail Partners are opening M&S franchises across London. We are looking for enthusiastic, motivated, organised, customer and employee focused managers to join us in opening first class convenience stores in central London.

MUST BE FULLY FLEXIBLE, ABLE TO WORK EARLY MORNINGS(FROM 03:30 AM) AND LATE FINISHES(AFTER 01:00 AM) AS WELL AS SOME OVERNIGHT SHIFTS.

ONLY APPLICANTS WITH PREVIOUS MANAGERIAL GROCERY STORE EXPERIENCE WILL BE CONSIDERED - PREFERABLY PREVIOUS M&S EXPERIENCE.

Purpose

To deliver a great shopping experience for our customers, we are looking for Assistant Managers who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. You will deputise the store manager and lead a team of colleagues in a fast-paced environment.

Key Accountabilities

Demonstrate strong leadership to deputise the store manager.

Coach and develop their team to deliver brilliant service, standards and processes, so they become experts in food and operations.

Role model and support the team by coaching and developing people to be their best, recognising and celebrating improvement.

Create an inclusive and engaging culture where everyone can be themselves.

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.

Proactively engage with customers to understand their needs, make recommendations?and deliver remarkable service throughout their visit to store.

Work alongside their team to drive accurate execution of processes and guidelines across all parts of the operation in food, delivering 100% execution of launches, events and campaigns.

Following clear framework to plan and execute all daily, weekly, monthly, quarterly activity in store.

Ensure their store trades safely and legally, clear on expectations store wide when deputising for store manager.

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.

Key Capabilities

High levels of customer service.

Strong leadership skills.

Committed to delivering excellent work with great attention to detail.

Can provide feedback and instructions confidently.

Takes accountability for planning and managing own workload efficiently.

Strong communication skills

Adaptable to changing situations.

Builds positive relationships by being a good listener.

Good level of digital capability.

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we are revolutionising how we work and offering our most exciting opportunities yet. There has never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Company benefits include:

20% off in store staff discount

28 days Annual holiday

Company pension scheme

Job Types: Full-time, Permanent

Pay: 32,000.00-40,000.00 per year

Work Location: In person