Job Description

Location: Plymouth
Salary: 29,034 to 32,000 plus commission
You've got opportunities in store.
From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Leaders, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.
We understand that life never stands still, and like most roles within EE this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, can take a certain day off or can look after your family in an emergency. We'll consider all candidates, from those who can work full time to those that can only work part time or maybe even need a job share. If you're the right person for the role then we'll do what we can to support you.
What you'll do:

• Lead, engage and develop your team of tech-whizzes and people pros

• Empower that team to reach their ambitious targets

• Create an environment where every customer feels at ease

• Support the Store Manager with the day-to-day running of the store

You'll definitely:

• Have some experience of coaching and building capability in a team

• Have an ability to lead teams to strong commercial and customer results

• Have some experience of managing your store in your Store Managers absence

• Have experience of driving customer service in a sales and service environment

• Be self-motivated and proactive

You might even:

• Possess an ability to set and carry out long-term plans

• Have established coaching and development skills

What's in it for you?

• Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
• Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

About EE
Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.
At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.
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Skills Required