Job Description

Your Journey

As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things, and you are loyal and passionate about your customers, your team and the SB lifestyle. You always show up and glow up, spreading light on the shop floor and making everyone\'s time in the store even more memorable! You take pride in all you do, from paperwork to products, you want to make it perfect!\xe2\x80\x8b

Partnering with your manager will give you a chance to make your mark on the store, and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the SB team!

What You\'ll Be Doing

Deliver outstanding service and act as a model for the SB customer experience\xe2\x80\x8b\xe2\x80\x8b

Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures\xe2\x80\x8b\xe2\x80\x8b

Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners\xe2\x80\x8b\xe2\x80\x8b

Partner with the Store Manager to generate innovative and engaging marketing ideas \xe2\x80\x8b\xe2\x80\x8b

Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs\xe2\x80\x8b\xe2\x80\x8b

As the product expert and knowledgeable trainer, you will educate your team and advise customers\xe2\x80\x8b\xe2\x80\x8b

Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability \xe2\x80\x8b\xe2\x80\x8b

Create a sense of pride in store, and always keep the energy high!

Must Haves

Previous experience working in a fast-paced, customer-facing environment\xe2\x80\x8b

A love for the world of retail\xe2\x80\x8b

Self-starter and ambitious - you are motivated to achieve and exceed store targets for your team and your store\xe2\x80\x8b

Exceptional customer service and team management skills\xe2\x80\x8b

Natural confidence interacting with people, you love to establish relationships and to connect with team members and customers alike\xe2\x80\x8b

Passion for people development \xe2\x80\x8b

Interest in and awareness of market trends in the retail industry\xe2\x80\x8b

Ability to work under pressure and manage multiple tasks at once\xe2\x80\x8b

Operational mindset \xe2\x80\x8b

The Extras

Generous clothing allowance\xe2\x80\x8b

Excellent training & development opportunities\xe2\x80\x8b

Quarterly bonuses\xe2\x80\x8b

60% off all Sweaty Betty merchandise\xe2\x80\x8b

25 days holiday (pro-rated if working part-time)\xe2\x80\x8b

Refer a Friend bonus scheme\xe2\x80\x8b

Season Ticket Loan\xe2\x80\x8b

Access to Retail Trust - advice & support too

Dedicated budget to attend fitness classes (per store)\xe2\x80\x8b

Access to Sample sales\xe2\x80\x8b

Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)\xe2\x80\x8b

Enhanced Family Leave policy\xe2\x80\x8b

Cycle to work & Buzz bike scheme\xe2\x80\x8b

Our D&I Commitment

We are working to create a culture and team that represents our empowerment mission. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and our world. \xe2\x80\x8b

We want to stand up for what we believe in and give our people a platform to use their voices. To actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business and being clear on the responsibilities we hold to each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.\xe2\x80\x8b

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."\xe2\x80\x8b

We know we\'re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\'t up for doing the hard work and breaking the mould, we wouldn\'t be Sweaty Betty. We are committed to working across our business and with our DEI Committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

Salary \xc2\xa324,856 per annum (plus benefits and generous clothing allowance)
Frequency Annual
Job Reference sweatybetty/TP/254491/4747
Contract Type Full Time Temporary
Closing Date 05 October, 2023
Job Category Stores & Customer Care
Business Unit Retail Team
Location Unit 50, Gunwharf Quays Shopping Centre, Portsmouth,, United Kingdom
Posted on 05 September, 2023

Sweaty Betty