Job Description

As an Assistant Store Manager, you'll partner with the Store Manager to co-lead the store and deliver outstanding commercial, operational, and people results. You'll have direct accountability for specific business areas, from compliance to training to commercial performance. You will lead the store in the absence of the Store Manager. You'll coach and develop Shift Supervisors and Barista's, enabling them to own results and deliver the Starbucks Experience with consistency and pride. You'll also promote a culture of safety across the team.

Here you belong

The voices of our people are brewed into everything we do. At Starbucks, you'll be welcomed, you'll be challenged, you'll be inspired. Here, you'll be heard because here, you're part of it all.

Here, you'll achieve results by:

Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence. Owning delegated business areas such as training, compliance, labour management, or local marketing. Leading the leadership team of Shift Supervisors, ensuring clarity of roles and accountability for results. Forecasting future staffing needs, participating in recruitment and selection. Owning the store partner training; ensuring all partners have completed required training and are set up for success. Acting as Store Manager when required, including full operational and partner accountability. Monitoring store KPIs, analysing performance trends, and implementing action plans. Driving cost control and profitability through effective resource planning and waste management. Closing both standards and opportunity gaps using the Store Action Plan. Ensuring consistent delivery of brand and operational standards. Maintaining compliance with health & safety, food safety, and security standards which includes conducting and recording due diligence check

Here, you'll contribute to our shared success by:

Building leadership capability within the store, preparing future leaders for progression. Supporting recruitment, onboarding, and retention of the store leadership team. Leading ER conversations in partnership with the Store Manager and Partner Resources. Championing partner engagement, recognition, and inclusion.

Here, you'll thrive by:

Having a track record of leading leaders in a fast-paced, customer-focused business. Demonstrating strong commercial skills and an ability to drive business performance. Being confident in both strategic planning and hands-on operational leadership. Showing readiness for a future Store Manager role.

Key Job Dimensions

Scope: Runs operational shifts with delegated KPI ownership. Decision-making: In-shift operational decisions; escalates major issues to DM/SM. Contacts: Store leadership team, district support, customers, suppliers. Flexibility: Works varied shifts including early mornings, evenings, weekends.

Here, we live by our Mission and Values

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup and one neighborhood at a time.


If this resonates with you and sounds like something you'd love to be a part of, we want to get to know you. Apply today to start your journey!


At Starbucks, we strive to offer equal employment opportunities to everyone. If you're passionate about this position, we want to hear from you!


We value the uniqueness of each team member and endeavour to create a workplace where everyone feels they can be their true selves. If you require additional support during the recruitment process, please let us know.



This job description is a general overview of the role and doesn't necessarily include all the duties that may come with it. Depending on the business's needs, management may, if necessary, modify the responsibilities of this role.


+ At Starbucks, you're more than an employee



In return, we'll offer you a competitive starting salary (in line with the national living wage) and benefits that include:


28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you're on shift Our store bonus program Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners Great long-term career opportunities in store and support center So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.

What is our process?

Application > CV review > first stage interview > second stage interview > offer and onboarding



Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.



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