Job Description

Assistant Store Supervisor - Cheltenham

Salary:

28,000 -30,000 per year

Job Type:

Full-time |

Location:

Cheltenham

Schedule:

Tuesday to Saturday - 40 hour week

Be the Face of Our New Cheltenham Store

At Now Self Storage, our people are at the heart of what we do. We're a growing, customer-focused business offering secure and flexible self-storage solutions across the UK.

We're excited to be opening a brand-new facility in Cheltenham, and we're looking for a confident, motivated, and self-sufficient Assistant Store Supervisor.

This is a standalone role where you'll serve as the first point of contact for all customers, responsible for delivering exceptional service, driving sales, and ensuring smooth day-to-day operations. Working independently within the self-storage facility, you'll play a key role in managing the site while also supporting our central team by handling sales and customer enquiries across our wider network of 16 unmanned locations.

What You'll Be Doing

Acting as the welcoming face of the Cheltenham store, handling all customer enquiries in person, over the phone, and via email Guiding customers through the full sales process -- from enquiry to reservation to move-in Converting leads into bookings, promoting storage units, contents protection, packaging, and other services Managing bookings, payments, customer records, and day-to-day admin using our CRM system (Hubspot) Maintaining a high standard across the site -- ensuring it is always secure, clean, and well-presented Monitoring unit availability, reporting maintenance needs, and ensuring smooth operations Supporting Head Office with inbound sales and customer enquiries for our network of 16 unmanned sites Ensuring compliance with health & safety policies and site security procedures Promoting the store locally and building relationships with businesses and the community

What We're Looking For

2-3 years of experience in a

customer service

,

retail

, or

sales

environment Comfortable working independently and managing a site on your own Confident communicator with a customer-first mindset Commercially aware with strong admin and organisational skills Able to hit sales targets and thrive in a goal-driven environment Driving licence and right to work in the UK

What You'll Get

Competitive salary:

28,000 per annum +

28 days paid holiday

(including bank holidays)

Private healthcare

Company pension scheme

Employee and family discounts

Free parking

, discounted gym membership, and cycle to work scheme Full training and opportunities to grow within a fast-expanding business

About Now Self Storage

Now Self Storage operates 16 locations across the UK, serving over 3,000 customers. We provide high-quality self-storage solutions for both individuals and businesses. As a growing company, we are looking for a dedicated Assistant Store Supervisor to take ownership of our Cheltenham location, with a particular focus on customer service and driving sales and growth.

Looking to take ownership of your own site and build your career in a supportive, fast-moving business?

Apply now to become our next

Assistant Store Supervisor

in Cheltenham.

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Company pension On-site parking Private medical insurance
Application question(s):

How many years of relevant customer service experience do you have?
Work Location: In person