Job Description

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Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes. A career with Dover District Council offers you the opportunity to excel.

As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivering services they are passionate about.

This is an exciting time to be part of the Council, as we drive forward our ambitious programme to increase affordable housing throughout the district and improve the services we deliver to and for our tenants.

The Role & Responsibilities:

The Assistant Strategic Housing Officer sits within the Strategic Housing team, which oversees the development of the Council's housing policies and strategies, affordable housing enabling and the tenant engagement service.

The role will provide all round dedicated support to the Strategic Housing Team focusing on the delivery of the Council's tenant engagement service, housing policy and strategy development and affordable housing enabling.

Who We Are Looking For:

If you have an interest housing and want to help improve the services we deliver to our tenants, we want to hear from you!
We are looking for someone who has:

Experience of working in an administrative or customer service occupation. An ability to communicate clearly and build relationships with tenants, residents, and staff, both written and verbal, adapting style and approach to meet the needs of a diverse community. Excellent customer service skills. Proficient use of IT systems including Word, Outlook and Excel. The ability to work under pressure, prioritise takes and manage workload by effective time management. The ability to work independently, and within a professional and multi-occupational team / environment. GCSE English and Maths Grade C or above (Grades 4-9) or equivalent.

What Can We Offer?

We can provide a friendly and supportive environment for you to excel in. We also offer several employee benefits, such as:

Benenden Healthcare Membership and access to an Employee Assistance Programme. An Opt-in Local government pension scheme with the opportunity for staff to make advanced, voluntary contributions (AVCs) to top up their pension. A generous annual leave provision. A discount scheme including reduced membership rates at the local leisure centre. On-site parking. Cycle2Work scheme. Generous Salary Sacrifice Car Scheme.

A full, clean and valid UK drivers license and use of a motor vehicle for business use is required for this role.

The quality of your application will be considered as part of the recruitment process.

What Next?

If you would like a further discussion about the post then please contact Perry DeSouza, Strategic Housing Manager at perry.desouza@dover.gov.uk or on 01304 872137.

Job Types: Full-time, Permanent

Pay: 24,090.00-27,611.00 per year

Benefits:

Company pension Cycle to work scheme Flexitime Free parking Health & wellbeing programme On-site parking Sick pay Store discount Work from home
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Dover: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 17/06/2025
Reference ID: DDC0737