Underwriters, Brokers, Underwriting Assistants, UCO, and external clients and suppliers.
Job Summary
To provide support and assistance to Underwriters by reviewing new and renewal business,
approving policy changes, and managing account activities throughout the underwriting process.
Key Responsibilities
Underwriting Support
Undertake lower complexity tasks that have traditionally sat within Underwriting, that require a UAL in order to administer
Ensuring underwriting controls are present and completed within the agreed SLA for all risks that you have underwritten.
Triage submissions including Vulnerability scanning and Ransomware Application checks
Manual population of Beazley Quote Tools
Produce Quote Documentation as per the underwriting guidelines
Assist Underwriters with risk analysis, consistent with underwriting guidelines
Make underwriting decisions, within pre-defined limits and revenue thresholds
Confirm pricing and binding conditions are met
Attend underwriting training and meetings as appropriate
Other duties assigned from time to time
Establishing and developing broker relationships with stakeholders that consistently submit low complexity business to Beazley
Ensuring any delegated authority business is only underwritten via approval from Beazley when outside of the exception terms
Ensuring any underwriting decisions made that exceed your UAL are appropriately referred and signed off prior to binding.
Broker/Client Interaction
Provide professional service to brokers via email, telephone, and face to face
Serve as the first point of contact for customer inquiries during the account life cycle
Maintain and develop key relationships by responding to all client queries in a timely and accurate fashion
General
It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
We also expect Beazley employees to:Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
Display business ethics that uphold the interests of all our customers.
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification
This role requires someone result focused, self-motivated, flexible and enthusiastic. This role would be ideal for somebody with a professional approach to interact successfully with other clients, building relationships and an ability to negotiate with both internal and external parties.
Skills and Abilities
Fluency in English and other languages based on regional business requirements
Demonstrated ability to build relationships with a wide range of stakeholders
Accurate and numerate
Computer skills - good working knowledge of MS Office
Strong analytical skills with attention to detail
Effective communication skills (written, verbal, active listening)
Ability to manage time, meet deadlines and prioritize
Knowledge and Experience
Proven administrative experience, preferably within the insurance or financial services sectors
Proven background in accurate, high volume data entry
Underwriting Assistant experience is advantageous
Competencies
Achievement drive
Analytical thinking
Information seeking
Customer focus
Initiative
Collaborative
Problem solving
Detail oriented
Team working
Time management
Relationship development
Effective communication
Aptitude and Disposition
Result/outcome focused, self-motivated, flexible and enthusiastic
Ability to negotiate with both internal and external parties
Professional approach to interact successfully with managers/colleagues/external suppliers
Team worker and also able to work on own initiative
* Values continuous personal and professional development
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