Job Description

:

As an assistant in this role you will play a crucial role in ensuring the smooth operation of our business. Your responsibilities will include:

Assisting with customer inquiries, invoices, sales & advice.

Managing our Shopify/Wordpress websites for both sales and services, including updating product listings, optimizing content, and ensuring a seamless online customer experience.

Handling social media platforms, creating engaging content, and managing regular posts to increase brand visibility and engagement.

Communicating effectively with customers and clients via phone, email, and in-person interactions, addressing any concerns or queries promptly and professionally.

Utilizing your experience in managing an eBay shop or willing to learn, to expand our online presence and drive sales.

Assisting with marketing and growth i.e Email marketing, SEO (Experience in marketing useful)

Assisting in general store maintenance tasks, including inventory management, organizing displays, and ensuring a clean and inviting store environment.

Requirements:

Excellent spoken and written English skills.

Experience managing a Shopify/Wordpress/Drupal website preferred.

Coding and Web development knowledge preferred (e.g. Java, CSS, HTML).

Proficiency in social media management, including content creation and posting.

Strong interpersonal skills and the ability to effectively communicate with customers and clients.

Proficient in Microsoft Word, Excel & CRM tools such as Bigin/Notion/Trello

Experience in managing eBay or a willingness to learn.

A valid driver's license would be useful but not required.

Benefits:

Competitive salary

Opportunities for growth and advancement within a family-oriented business.

Work schedule 2/3 days a week starting part-time flexibility can be negotiated.

Support provided to enhance skills in sales, customer relations and managing the day to day of a growing business

Join our team and become part of a legacy of excellence in the rug/carpet trade! Apply today by submitting your resume and cover letter to sam@rugmaster.uk.

Job Type: Part-time

Pay: 150.00-300.00 per week

Benefits:

Casual dress Employee discount Free parking Store discount
Work Location: In person