Job Description

We're Sleeping Giant Media. A multi-award-winning digital marketing agency on a mission to make digital better. From Folkestone to Europe, we help businesses grow through smart strategy, creative thinking and genuine partnership.


Right now, we're looking for an Associate Account Director to join our growing team. As part of our journey toward B Corp certification, we're building a workplace grounded in equity, transparency and purpose. Where impact matters just as much as performance.


We believe in flexible working, diverse voices and giving people the space to thrive. If you're someone who loves learning, tackling new challenges and being part of something meaningful, we think you'll fit right in.

About The Role

ROLE

: Associate Account Director

DEPARTMENT

: Client Delivery - AM Team

RIGHT TO WORK

: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.

NO RECRUITMENT AGENCIES

: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.

LOCATION

: Folkestone, Kent/Hybrid - This is a hybrid role based in the UK, with a minimum of three days a week required in our Folkestone office for training, collaboration and client meetings. We understand that everyone's circumstances are different and are open to discussing how we can support you to meet this requirement.

DURATION

: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).

PACKAGE

: Up to 43,000+Benefits


We're proud to be a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.

THE ROLE

Translate clients' business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success. Oversee external KPI targets and ensure they are met monthly, being accountable for performance. Oversee external KPI targets of your Strategic Account Managers, ensure they are met monthly, being accountable for performance. Collect and analyse metrics to provide actionable insights to clients and internal teams. Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle. Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals. Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed. Delivering Business Reviews that consider opportunities for cross-channel collaboration. Meet with clients in person and build relationships with Senior stakeholders Support client strategy development for clients your Senior Account Managers are responsible for.

THE PERSON

Demonstrate a passion for digital advertising and a drive for continuous learning and improvement. Proven track record managing client requirements. This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work. Have strong analytical skills with the ability to interpret data and translate insights into actionable strategies. Proven organisational skills, allowing you to plan and present detailed proposals and deliver campaigns on time and within budget. Results-driven. You thrive in a fast-paced environment and are comfortable managing multiple projects while maintaining attention to detail. Work collaboratively with cross-functional teams while also being comfortable operating independently. Possess excellent problem-solving skills and a proactive approach to overcoming challenges. Are a strong communicator, capable of explaining complex concepts clearly to clients and internal teams.

REQUIREMENTS

Google Analytics & Google Ads certified. Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console. Agency experience and familiarity with agency-side operations. Evidenced passion for working in the digital marketing industry is essential.

We know that no candidate will tick every box. If you're excited about this role and believe you could be a good fit, we encourage you to apply.

AI & INNOVATION

We're committed to embracing innovation and evolving with the digital landscape and that includes the smart use of AI.


We see AI as a tool to enhance our work, not replace it. Whether it's streamlining processes, uncovering insights, or supporting creativity, we're always exploring how AI can help us deliver smarter, more effective results for our clients.


You don't need to be an AI expert to work here - just open-minded, curious and willing to experiment. We'll support you with tools, training and opportunities to learn, so you can confidently engage with AI in a way that enhances your work and adds value to your role.


If you're excited about the future of digital and want to be part of a team that uses technology with purpose and responsibility, you'll feel right at home.

OTHER INFORMATION

We are passionate about fostering a workplace where everyone can be their authentic selves and feel supported to thrive. We encourage applications from people of all backgrounds, including those people from underrepresented backgrounds, people with disabilities and individuals of all faiths or beliefs.

Please note that applicants must have the right to work in the UK, as we are unable to provide visa sponsorship. We do not ask about criminal convictions during our recruitment process. We believe in fair access to employment for everyone. We are committed to creating an inclusive and accessible recruitment process. If you need reasonable adjustments or specific support during the recruitment process, or once in the role, we'll do everything we can to accommodate your needs. Our interview process will involve getting in touch with you over email - never WhatsApp. And we will never ask for any payment or payment information from you. If in doubt, just get in touch! If you're not sure you're 100% qualified but are excited about the role, apply anyway. We value potential and passion just as much as experience.

If you need to discuss any adjustments, get in touch at jobs@sleepinggiantmedia.co.uk.

Required Criteria

Google Analytics & Google Ads certified. Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console. Agency experience and familiarity with agency-side operations. Evidenced passion for working in the digital marketing industry essential.

Desired Criteria

Informal or formal qualifications preferred, but not necessary

Skills Needed

About The Company

At Sleeping Giant Media, we look for people with curiosity, energy and a genuine desire to grow -- in themselves and in others. Whether you're just starting your journey or bringing years of experience, we want people who are switched on, motivated and kind. Above all, you'll need to wear

CAPES

-- our values that shape how we work and who we hire:

Communicator. Accountable. Positive. Effective. Self-Aware.

This is a workplace for people who want to challenge themselves, learn continuously, support their teammates and make a positive impact in and out of the office.

Company Culture

Our culture isn't just written down -- it's lived. We believe in creating an environment where people can thrive both professionally and personally. We support one another, celebrate wins together and pick each other up when it's tough. Our Giants describe the team as kind, welcoming, driven and weirdly obsessed with finding the joy in what we do. We're proud of our squad-led initiatives (like the Green Squad, IDS Squad, and NOT Squad), and our people-first approach. Everyone's voice matters. There's space to speak up, space to laugh and space to grow. No matter your role, you'll be encouraged to bring your whole self to work, do things the right way and keep getting better -- like a true Giant.

Company Benefits

We believe work should support your life, not compete with it. That's why we offer a comprehensive benefits package built around five pillars of wellbeing: financial, mental, physical, professional, and social. As a Real Living Wage employer going through the B Corp certification process, we're committed to doing right by our people.


Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee discounts, Sabbatical leave, Casual dress, Free parking, Free work laptop, Open office, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Shopping Cashback, Office Games and Gaming, Monthly Team Lunches, Work With Charities, Social Opportunities, Profit Share, Employee of the Month, Hybrid Working, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Staff celebration events

Salary

43,000.00 per year