Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
About Us
Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba's real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.
About the role
Are you ready to launch your career in the dynamic world of Account Management? Join Kyriba as an Associate Account Manager (AAM) - an entry-level opportunity designed to propel you toward senior roles like Account Manager or Account Executive!
As an AAM, you'll play a vital role in driving customer success, growth, and retention. Your impact will be measured by your ability to help secure new business, support renewals, and foster lasting client relationships.
You'll get hands-on experience managing a diverse portfolio of accounts while working closely with 3-4 experienced Account Managers.

Key TasksAlign with Account Managers on strategies to maximize and protect revenue. Manage smaller transactions (like adding banks/users) and create change orders. Generate and mature your pipeline through customer meetings and campaigns. Work closely with AMs to ensure all customers are supported and growth opportunities are seized. Coordinate consulting services scope and pricing for ad-hoc needs. Support key customer events: business reviews, strategic meetings, demos, and more. Partner with cross-functional teams to deliver a seamless customer experience ( Sales, CSMs, Support, Professional Services, Product, and Marketing ). Prepare and review renewal audits ahead of contract expirations. Handle routine customer issues and escalate when needed. Complement AM services without duplicating efforts. Prepare and deliver quarterly business reviews (QBRs) and plan for future goals.
What We're Looking for2-3 years' experience in customer-facing roles, Sales, BDR, or Customer Success ideally in SaaS or tech Degree in Finance, Accounting, Treasury, Business Management, or related field (preferred) Strong organizational skills; able to juggle 40+ client inquiries or change orders at once Proficient with MS Office/Google Suite and Salesforce (or similar CRM) Skilled at building customer relationships and handling conflict or escalation Willingness to travel up to 20% for client meetings or events Treasury or Cash Management background is a plus

Why join Kyriba?
We offer you the potential to explore various parts of our business and grow professionally with the company. Opportunity to be part of building something exceptional in an international environment and lots of learning and growth in a globally scaling Saas company! We offer competitive salary + generous benefits plan + stock options available.
Diversity & Inclusion: Kyriba is proud to be an equal opportunity employer. We celebrate diversity and are committed to providing an inclusive environment for all employees.
Our Culture & Values: At Kyriba, we embrace a culture of community and ownership, guided by our "iCare" values:Innovation: Rewarding achievements and fostering continual improvement. Client Success: Understanding and enabling client success. Accountability: Personal responsibility and continuous improvement. Respect: Embracing diverse cultures and open communication. Excellence: Striving for excellence through leadership and integrity.

Join us to make an impact and grow your career in a supportive and innovative environment!