? Do you thrive on building relationships and learning how great customer experiences drive business success?
We're looking for an
Associate Account Manager
(Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to
learn the ropes of customer success, client engagement, and commercial growth
--with training, mentorship, and real-world exposure to software products and clients.
What You'll Be Doing:
Support senior team members in managing a
portfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Coordinate product demos, training sessions, and webinars
Learn how to identify customer needs and gather product feedback
Work closely with sales, support, and product teams to deliver a
seamless client experience
Maintain accurate CRM records and track client touchpoints
Monitor
basic account health metrics
and flag issues to the team
Contribute to
renewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributing
marketing content
that enhances the customer journey
What We're Looking For:
Strong
communication and interpersonal skills
A keen interest in
technology and SaaS
Organised, detail-oriented, and eager to learn
Familiarity with
Microsoft Office or Teams
(or similar tools)
Experience with CRM platforms is a plus, but not essential
A
team player
with a can-do attitude and customer-first mindset
Why Join ClearCourse?
ClearCourse is a group of over
45 software and payments businesses
built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you'll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include:
Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan
- claim back on everyday healthcare costs
Life Assurance
- 4x your salary
Group Income Protection
- 75% salary during long-term illness
Enhanced parental leave
Access to
Perkbox
- 4,000+ perks and discounts
Cycle to Work scheme
Generous pension contributions
Training budgets
and
reimbursement for professional development
Flexible working model
and a collaborative team culture
Apply Now!
If you're excited about building a career in
software account management
and want to learn from the best, this is your chance. Send your CV and let's get started--no need to have it all figured out yet.
At ClearCourse, we value
curiosity, diversity, and collaboration
, and we're committed to building a workplace where you can learn, grow, and thrive.
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