Job Description

Hours:

Full time, Monday to Friday 37.5 hours per week

Location:

London and home (Hybrid, minimum of 3 daysin the Cannon Street office)

Business Unit:

Associate Hub - Client Delivery

Reporting to:

Head of Academy Associate Hub

About Us

Cosegic is a market-leading compliance consultancy, setting the standard for regulatory excellence in the UK and beyond. We support firms through every stage of their regulatory journey; from FCA Authorisation to ongoing compliance strategy, prudential oversight, health checks, and complex regulatory projects. Our offering is enhanced by innovative online training and our proprietary compliance software.



With a team of industry-leading experts working in highly specialised teams, we serve over 800 clients across a broad spectrum of the financial services sector. Our client base spans investment firms including hedge funds, private market firms, corporate finance advisers, and brokers alongside capital markets participants, wealth managers, payment service providers, crypto asset firms, consumer credit businesses, and insurance and lending institutions.



As we continue to grow, we remain relentlessly focused on driving innovation, setting new standards in compliance, and empowering our clients to thrive in an increasingly complex regulatory landscape.

Our People

We are proud to be a certified Great Place to Work employer. The investment in our people is our first priority, they are what make the Cosegic difference. We foster a culture of Ambition, where people are encouraged to grow and push boundaries; Alliance, where collaboration and trust are at the heart of how we work; Authenticity, where individuals are valued for who they are and can speak openly and honestly; and Agency, where everyone is empowered to take ownership and make an impact.



We are a diverse and inclusive team that supports each other, without egos, politics, or silos. We work hard to create an environment where everyone feels respected and heard, because this brings out the best in our people and the best service for our clients. We are committed to helping our clients win, by delivering innovative, expert solutions and building lasting partnerships rooted in trust and excellence.

The Associate Hub

The Associate Hub is a central part of the firm, focused on developing high-performing Associate Consultants who deliver consistent, high-quality compliance support across key service areas. It provides clear, repeatable duties, strong training, and first-line quality assurance to ensure Associates contribute effectively to client work. The Hub also plays a key role in helping individuals build a strong foundation for a successful career in compliance. Led by an experienced Industry professional. The Hub works closely with the Head of Client Delivery and wider teams to align with business goals and support excellent client outcomes.

The Role

As an

Associate

Consultant

, you will play a supporting role in the Associate Hub ensuring best-in-class consultancy services and support to our clients. You will ensure our clients are beyond satisfied with the quality of services they have engaged the firm for, and we deliver on our contractual commitments.



You'll work towards managing your own client book and seeking to establish and ultimately maintain a professional network from which to leverage guidance/advise on potential commercial opportunities.



Personally, you'll be an outstanding, proactive, positive team member who pursues excellence in all aspects of client services and delivery. You'll lead by example, with professionalism and integrity and be comfortable to work across all levels of client work. In addition, we're looking for someone with a strong desire to grow with us as a company.

Key Responsibilities:

Client


Support our client delivery team in managing client relationships Support and deliver on work as detailed in the contractual scope of engagement to ensure a high-level of client satisfaction Provide support and guidance to clients in relation to FCA regulatory obligations Assist in undertaking periodic compliance monitoring reviews and providing clients with formal reports. Support clients with the completion of FCA periodic returns Ensure that established Quality Assessment procedures are followed, and which are in place for the team to ensure a high-level of client satisfaction Support application work, under supervision, for firms that wish to apply for FCA authorisation Inform clients of relevant changes in regulation and aid in updating of any relevant Manuals, policies, procedures and forms to enable the firm to comply with any new requirements



Technical


Review and update compliance manuals, policies, procedures, forms, etc. in line with Cosegic standards and regulatory requirements Researching specific technical issues and providing feedback to clients and colleagues



Team


Ensure collaborative working, living the Cosegic values to support a great place to work and to achieve our business goals Demonstrate visibility and professionalism Foster and maintain successful relationships with all stakeholders, ensuring their satisfaction Provide practical support to wider team and clients relative to contracted services and client queries Attendance at weekly team meetings



Operational


Responsibility for own timesheet completion (Kantata), which should be updated after each task/as work is done in order for the firm to monitor and measure productivity Ensure all internal systems are up to date by maintaining relevant and appropriate records of all activities carried out including, but not limited to: Kantata, BambooHR, Salesforce, MyCosegic. Be aware of, monitor and deliver on chargeability targets as relevant for your role and as agreed To support and recommend any improvements to the internal systems used by the Client Delivery team and the company



Business Development


Identify new business opportunities (cross-selling) within our existing client base and in particular the clients you service




To succeed in the role, the following person specification, technical and behavioural competencies are required:

Person Specification

Degree in Law/Social Sciences/ Business/Finance/Economics/Politics Degree, or



Experience working in a regulated environment or professional services

Technical Competencies

Technical IT capability and advanced ability of Microsoft applications



Ability to write client ready emails and other communications as required

Behavioural Competencies

Communicates clearly - able to communicate concepts and plans to others ensuring complete understanding Client service and relationship management - being client focused, owning, responding to, and managing clients' needs to deliver a fit for purpose solution Flexibility and accountability - ability to manage multiple tasks and prioritise accordingly while maintaining ownership of end result and demonstrates an ability to deal with unfamiliar and ambiguous issues and determine a suitable cause of action Integrity - Actively displays behaviours in line with company values and ethics. Manage self-development and learning - keep up to date on current and future developments within own scope of activities/field of expertise Operates well under pressure - able to prioritise, work to tight deadlines, manage multiple high priority tasks Personal impact - demonstrates an understanding of self, and the ability to understand how your behaviour can and does impact others and the firm. Able to modify behaviour to support and develop successful outcomes Collaboration - demonstrates a collaborative approach and a willingness to support colleagues. Planning and organising - demonstrates a pragmatic and organised approach to work and projects. Results orientated - taking ownership of own work and supports others that of others ensuring deliverables are on time and to a high quality. Take a holistic view on the overall achievement of results against targets Strong written and interpersonal skills - advanced ability to liaise with many different stakeholders

Perks and Benefits

25 days annual leave increasing with service Hybrid working from our London, Cannon Street office (min 3 days based in the office) Ability to work from abroad (up to 21 working days per year subject to management approval) Private Medical Insurance and Health Cash Plan Unlimited one to one coaching with More Happi Employee Benefits Platform, including Cycle to Work Scheme and Pluxee Card Tusker Electric Car Scheme Employee Assistance Programme (including counselling sessions) Pension Scheme Fully funded learning and development opportunities Volunteering, fundraising and fun company events



Employees who are at entry level and employees who are in their period of probation, should expect to initially attend more than the expected minimum of three days in the office per week. This is to support their learning, development and progression as the Company believes that learning on the role is much more effective when delivered in person.*