Job Description

Vacancy Name

Associate Cyber Security Pre-Sales Consultant

Req Number

VN269

Employment Type

Full-Time

Location

Leeds/Remote

Position Summary

About Claranet

Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.



At Claranet, we're experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We're committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.



We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have circa 500 staff working in London, Gloucester, Warrington, and Leeds, or as homeworkers.

Working for Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.



But what we think makes us different is 'Team Claranet,' our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee's fundraising efforts.



Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Position Summary

As a Cyber Security Presales Consultant at Claranet, you will play a crucial role in translating customer requirements into clear, accurate, and deliverable solutions. Specializing in scoping client engagements, you will follow structured guidelines to create high-quality Statements of Work (SOWs). Over time, you will develop the confidence and capability to lead scoping calls directly with customers, understanding their needs and shaping tailored solutions in collaboration with our delivery teams.

Role Mission

As a Presales Consultant in our Cyber function, your mission is to ensure customer requirements are translated into clear, accurate, and deliverable solutions. You will specialise in scoping client engagements by following structured guidelines to create high-quality Statements of Work (SOWs). Over time, you will develop the confidence and capability to lead scoping calls directly with customers, understanding their needs and shaping tailored solutions in collaboration with our delivery teams. This role provides a clear pathway for growth - from structured support to independent client engagement - and will equip you with the technical and consultative skills to thrive in the cyber security industry.

Objectives and Key Results

Create Accurate Statements of Work (SOWs): Follow prescribed scoping methodologies to create detailed and accurate SOWs across cyber security services Lead Scoping Calls: Develop the confidence and capability to independently lead scoping calls with customers, understanding their needs and shaping tailored solutions Collaborate with Technical Teams: Work closely with technical delivery teams to validate scoping accuracy and ensure client expectations are aligned with service capabilities Support Sales Team: Provide structured technical input during the pre-sales process, ensuring opportunities are scoped correctly from the outset.

Duties and Responsibilities

Essential duties and responsibilities

Follow prescribed scoping methodologies to create accurate and detailed Statements of Work (SOWs) across cyber security services. Participate in scoping calls with customers, initially shadowing senior consultants and gradually developing to independently lead discussions. Collaborate with technical delivery teams to validate scoping accuracy and ensure client expectations are aligned with service capabilities. Work closely with the Sales Team to provide structured technical input during the pre-sales process, ensuring opportunities are scoped correctly from the outset. Support the continuous improvement of scoping frameworks and templates, providing feedback to enhance efficiency and accuracy. Develop technical product and service knowledge to a level that enables clear, confident conversations with both technical and non-technical stakeholders. Contribute to the handover process to PMO and Delivery teams, ensuring smooth transition from scoped engagement to delivery.

Teams to collaborate with

Offensive Security Delivery Team: You will work closely with this team to accurately scope and define penetration tests based on client requirements. This collaboration ensures our technical solutions align with clients' needs. Continuous Security Team: Delivery Team of our Continuous Security Service Sales Team: Working in tandem with our Sales Team is crucial in identifying, evaluating, and pursuing new business opportunities. Your partnership will help drive the company's revenue growth. Project Management Office (PMO): Collaborating with the PMO will ensure smooth operation and execution of projects, from scoping to completion. Governance, Risk, and Compliance (GRC) Delivery Team: Cooperation with the GRC team is key in understanding and communicating the regulatory and compliance aspects of our services, enabling you to articulate this effectively to our clients.

Position Specifications

Position Specification

Behavioural competencies - organisational and behavioural fit

Eagerness to continuously learn and adapt to new information. Self-motivated and able to work under pressure. Self-starting, energetic and professional Strong verbal reasoning Capacity to analyse complex situations. Manages conflict and challenges in an open and constructive manner.

Critical competencies - technical fit

Strong written communication skills with the ability to produce structured, detailed, and accurate documentation (SOWs, proposals). Ability to learn and apply structured frameworks and guidelines consistently. Developing confidence in customer-facing communication - able to listen actively, capture requirements, and play them back clearly. Analytical mindset to break down complex customer requirements into practical, deliverable solutions. Collaborative approach to working with Sales, Delivery, and PMO teams.

Desirable

Familiarity with cyber security services (penetration testing, GRC, MDR/EDR, etc.). Previous experience in a customer-facing role or technical documentation role (even at graduate/entry level). An interest in progressing toward a consultative presales, solutions architecture or penetration testing career path.

Salary

Competitive