Job Description

Job Summary
We are seeking a Director, Banking COO to join our team at Standard Chartered Bank. The successful candidate will be a part of the Banking COO team for the UK region and will drive origination, develop strong client relationships and be seen as an expert in Tech Ops and OPS CIB area by internal and external stakeholders. The role will work closely as the first point of contact with the Banking Heads, group Banking COOs, and Business Risk Managers, among others.
The Director takes personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. The Director should effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
We appreciate self-driven candidates who will be working closely with the wider team, coverage and product partners to develop an understanding of the competitive landscape and identify prospective partners who can address customer needs and accelerate growth. We believe that a willingness to acquire new skills will contribute to success in this role.
Key Responsibilities
Business

• Support and partner with the local Banking heads in execution and delivery of the Banking agenda locally/regionally (including but not limited to UK and Europe).
• Partner with local support functions and stakeholders to address potential business blockers, ambiguities, approvals, and process issues with and for the deal teams before they inhibit revenues, while maintaining risk and conduct discipline.
• Be the "connector" between global and local teams, importing / exporting best practices, and a "catalyst" for positive change and commercial risk management mindset.
• Driving and management of a prudent cost culture.

Processes

• Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency, and greater ROTE for the Group.
• Keep up to date with local regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure.
• Possible collaboration with the AG countries.

Risk Management

• Collaborate with onshore Markets COO business risk managers in accordance with the Banking and Markets COO MoU to identify, assess and mitigate operational risks in-country and provide Country Process Owner support. This may include the design and monitoring of controls, escalation of material NFR risks and issues where appropriate in-country/clusters.

Governance

• Guide and partner with senior local / regional leadership in the effective supervision of Banking staff, where applicable.
• Ensuring Banking staff adhere to internal and external processes and procedures, and governance practices set out by the Country risk committees.
• Support the Banking business heads in product governance matters, for eg. country addendum updates and approvals.
• Support Banking business heads in supervising and coordinating in-country audits.
• Supervise and guide business management support, eg. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc.

Skills and Experience

• A minimum of 7 years' experience in similar roles.
• Broad understanding of core banking products offered to CIB clients with strong knowledge of Lending and Financing Products preferred.
• Strong inter-personal, business development and managerial skills, particularly in leading and collaborating with senior stakeholders and managers across a wide range of business agendas and initiatives (business enablement).
• Proven ability to deliver in challenging and dynamic work environment and to demonstrate ability to delicately handle and resolve issues of diverse natures.
• Demonstrate willingness to change and be a change catalyst especially with process simplification.
• High integrity and professionalism.
• Expertise in Regulatory matters.
• Strong Business Risk Management.
• Project Management experience is good to have.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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