Job Description

Are you ready to make your mark in the healthcare industry using your ingenuity and technical expertise? At Parexel, there's no limit to what you can accomplish. We work with the top 50 global pharmaceutical companies, the top global biotech companies, and hundreds of small and emerging companies. We've supported the development of some of the most important treatments of our time, including nearly all of the 50 top selling drugs currently on the market. Join us and you'll make a profound difference in millions of lives. With a role in our Information Technology group, you'll work with cutting-edge technology on internal and client-facing projects. Collaborating with people from all over the world and touching everything from enterprise systems and clinical applications to infrastructure and networking, you'll keep our data safe and confidential. You'll have the chance to develop your skills and pursue advancement opportunities that include managerial and technical tracks. If you have stellar coding and design experience and a passion to learn more about healthcare, Parexel invites you to discover our rewarding opportunities in Enterprise Architecture, Software Development, Project Management and Business Analysis, and more. In a global clinical trial environment, business-focused applications, connectivity, and data security are critical to a trial's outcome. Find out how you can be an invaluable part of our success story.

Parexel Informatics is one of the industry’s leading solution providers and we help customers accelerate the drug development process through innovation. Our product portfolio is built on leading-edge technology and is combined with extensive medical and clinical expertise. As the technology business unit of Parexel International Corporation, we're able to leverage our massive investment in technology with our parent company's wealth of hands-on clinical expertise. This role is based in our new modern state of the art office in Nottingham city centre which has excellent transport links and has a great working environment and the feel of an innovative technology company.

Job Purpose:
As the Associate Director of Cloud Engineering Delivery, you will lead the Platform & Deployment Engineering Teams which supply our R&D Engineering development teams & our Solution Deployment teams with flawless and predicable execution of the cloud platform. We are building a global cloud offering which operates under GxP regulations yet still must be able to offer a very high degree of repeatably through automation & orchestration. The Platform Engineering team is focused on the Azure Cloud evaluation & innovation, building out the policies, standards and templates for use globally for all our Technology enable services including the instantiation of Azure in China. Strategic tooling services such as platform wide configuration management, orchestration and integrations into other key systems such as ServiceNow form key areas for this team. Our Deployment Engineering Team, work hand in hand with the R&D Solution Groups to bring the market led features to fruition through providing & improving the CI/CD lifecycle which suits the product. Building out end to end solution automation & orchestration. You will be seen as a subject matter expert and will be expected to evidence the collaborative and leadership behaviours that support working in a team with architects, principle developers, R&D delivery managers, IT Engineering and Quality as well as evolving and implementing the standards defined within the Cloud competency. Significant experience in technology operations as you will drive the build & delivery culture that supports a ‘design for service’ outcome working closely with the Associate Director of Site Reliability Engineering. Knowledge of SRE will be beneficial in supporting this outcome. Other areas of focus and experience required in the role are:

• Drive metrics and discipline to make everything production reliable
• Providing education of cloud and emerging technologies across the organisation
• Ensuring deliveries meet with stakeholder requirements & timelines
• FinOps cost & consumption approach to cloud
• Capturing and managing demand against capacity and skills to meet with the needs of our stakeholders

This may require you to work outside of normal business hours providing support to the development and support functions.

Key Responsibilities

• Strategy & Architecture
  • Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards.
  • Actively maintains recognised expert level knowledge in one or more identifiable specialisms.
• Development and implementation
  • Defines systems development projects which support the organisation's objectives and plans.
• Delivery & Operation
  • Ensures that service delivery meets agreed service levels. Creates and maintains a catalogue of available services. In consultation with the customer negotiates service level requirements and agrees service levels.
  • Engages with technical design and project managers or Project Management Office, to ensure correct products are produced, in a timely fashion.

Qualifications

Skills & Experience:

• Microsoft Azure PaaS & IaaS, Office365 & PowerApps delivery & management experience – beneficial
• Engineering team management across different countries & cultures - essential
• Managing complex and client driven demand across a global engineering team – highly desirable
• Good understanding of CI/CD pipeline build, improvement and management - essential
• Exposure to configuration management and orchestration tools across cloud and traditional technologies – highly desirable, can be competent
• Exposure to system and application level telemetry for large distributed & micro services cloud architectures – highly desirable
• Understanding of building cloud services within regulated environments will be beneficial, experience in a regulated industry is essential (banking, financial services)
• Experience & knowledge of common CICD tools such as: Azure DevOps, Octopus Deploy, TeamCity, Jenkins, Ansible, Mercurial, BitBucket. Knowledge of similar products will also be useful. – essential, open on tooling
• Experience of robust and repeatable automation (must) of non-cloud native products into cloud IaaS typically – very highly desirable with Java applications, Oracle and web tiers.
• Personal behaviours and attributes:
• Excellent interpersonal, verbal and written communication skills with team communication and positive stakeholder management
• A flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritise workload with attention to detail.
• A collaborative attitude to working with colleagues across cultures and time-zones.
• Takes responsibility and shows Initiative and self-confidence; be adaptable and able to cope with changing and evolving priorities. Be aware of the value and perception of your activities on your peers and wider team.

Knowledge, Education & Experience:

• Degree in Software Engineering or Computer Science field, or equivalent or has performed at a Systems Engineer or Cloud Engineer for a minimum of 3 years
• Microsoft Azure Certifications would be of benefit
• Excellent knowledge of ITIL V3 or V4, Foundation certification – very beneficial

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive salary and benefits package including 25 days holiday per year, pension scheme, life assurance, long term disability insurance, a health cash plan and other leading-edge benefits that you would expect with a company of this type.

Apply today to begin your journey!