Job Description

Title: Associate Director, Community Communications Lead
Company: Ipsen Biopharmaceuticals Inc.
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
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The Associate Director, Community Communication Lead is a new role that combines several capabilities including communications, advocacy and community engagement. The successful candidate will build on Ipsen's growing reputation in the U.S. market by driving collaborative interactions. This is an excellent role for an individual who is passionate about patient experience and able to translate insights across our business to enable outside-in counsel to the leaders charged with advancing and protecting our business. This role is a great opportunity for someone skilled at thinking through scenarios, working with urgency, thinking creatively and compliantly and is energized by managing various points of view and motivations. Excellent executive presence, sound judgment, leadership skills and clear and concise verbal and written communications are a must. This position reports to the Vice President of Corporate Affairs in North America.
WHAT - Main Responsibilities & Competencies

• Lead appropriate interactions with patients opted in to the company's ambassador program--a platform for experience storytelling (includes representing Ipsen externally, managing interactions compliantly and ensuring relevant content)
• Manage a coordinated approach with the patient community and Ipsen--leading with both empathy and a full understanding of the company's role in the health ecosystem (includes proactive and reactive outreach, leading with transparency and listening to learn)
• Chair the charitable giving and employee match programs in the United States, with cross functional partners, following program criteria
• Develop strategic programs to engage and empower audiences through thought leadership and partner programs with the Corporate Affairs team
• Fully execute the requirements of the company's volunteer program in North America
• Facilitate the development of materials, including internal review processes. Knowledge of industry norms for material reviews is a must
• Work cross-functionally to grow and refine Ipsen's reputation in North America as it relates to stakeholder engagement
• Liaise and partner with U.S. business units and global colleagues across Corporate Affairs

HOW - Knowledge & Experience

• Minimum 10 years' experience with external communications; biotech/pharmaceutical product public relations background required
• Minimum 3 years' experience working with patient advocacy organizations
• Past experience in integrated marketing communications and the ability to work with multiple stakeholders, including PAOs
• Ability to prioritize and execute plans with creativity and compassion
• Excellent writing skills in all formats--business communication and social media--and able to construct and produce visual content
• Understanding of regulatory and compliance environments in the United States
• Individual should be a self-starter, detail-oriented, demonstrate strong self-awareness and have a proven track record of strong collaboration

Education / Certifications (essential):

• Bachelor's degree is required; journalism or communications-related discipline preferred
• MBA or advanced degree is a plus, but not required

The annual base salary range for this position is $143,250 - $210,100.
This job is eligible to participate in our short-term incentives program. The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.
At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.
We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Skills Required