Job Description

Job D

escription

Salary:

The base salary for this position is 121,000 - 134,250 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. This role is eligible for annual equity grants subject to Board approval and company performance. Typical grant ranges vary by level and may significantly impact total compensation. For this position, equity could range from 78,714 to 100,333 subject to final approval by the company's Board of Directors. Equity awards are not guaranteed, and the value of any equity award at the time of grant may fluctuate based on the company's stock price and the grant date valuation.

Schedule

: Monday-Thursday in-office, Friday remote

Location:

Angel, London

Benefits

: Wayfair Employee Discount, Private Medical & Dental Care, Gym Membership, Tuition Reimbursement, 25 Days Starting Holiday + Bank Holidays, Pension, Cycle to Work scheme, and more


Are you a strategic digital merchandising leader ready to own the customer experience and drive growth across international markets?


We're looking for a dynamic Associate Director of International Catalog Merchandising (UK, Ireland, Canada) to play a critical role in driving sustainable growth and bottom-line impact. You'll shape our digital merchandising strategies, optimise site navigation and presentation, lead localisation initiatives, and deliver a customer experience that is both culturally relevant and digitally engaging.


If you're a highly experienced manager ready to step into senior leadership, or an established leader eager to make a measurable impact in a high-growth, digital-first environment, this is your opportunity to influence millions of customers across key markets.

What you will do:

Digital Customer Experience & Merchandising Strategy

Design and implement a digital-first product and category merchandising strategy, balancing customer value, supplier input, and technological requirements across international markets.
Optimise site navigation, presentation, and content layout to maximise engagement, conversion, and customer satisfaction.

Localisation & Translation Excellence

Oversee localisation and translation processes, ensuring digital content is accurate, culturally relevant, and optimised for the online customer journey.

Problem Solving & Analytics

Use your analytical toolkit to uncover insights and solve complex, ambiguous business challenges related to digital engagement, site performance, and merchandising effectiveness.

Cross-Functional Collaboration

Partner with Category Management, Marketing, Product Management, Engineering, and Analytics to align digital merchandising strategies, improve tools, and enhance the customer experience.

Leadership & Team Development

Mentor, guide, and develop a high-performing team of 10-15 digital merchandising and localisation specialists, fostering a collaborative and growth-oriented culture.

Who you will be:

A commercially minded operator with strong business acumen, you understand how digital merchandising, site experience, and localisation influence customer behaviour, supplier performance, and business outcomes.
You thrive in ambiguity, excel at solving complex problems, and inspire teams to deliver meaningful results.

What you will have:

Essential

Proven experience in digital-first e-commerce, consumer tech, or a similarly quantitative and strategic field, with a focus on international markets.
Deep understanding of site navigation, site presentation, digital merchandising, and online customer experience.
Ability to work with and interpret large datasets to develop and influence commercial and digital merchandising strategy.
Strong business intuition and the ability to translate data into strategic action that improves site experience and customer engagement.
Excellent stakeholder management and communication skills, with confidence working across all levels including senior executives. Proven ability to manage and develop high-performing teams.

Job D

escription

Salary:

The base salary for this position is 121,000 - 134,250 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. This role is eligible for annual equity grants subject to Board approval and company performance. Typical grant ranges vary by level and may significantly impact total compensation. For this position, equity could range from 78,714 to 100,333 subject to final approval by the company's Board of Directors. Equity awards are not guaranteed, and the value of any equity award at the time of grant may fluctuate based on the company's stock price and the grant date valuation.

Schedule

: Monday-Thursday in-office, Friday remote

Location:

Angel, London

Benefits

: Wayfair Employee Discount, Private Medical & Dental Care, Gym Membership, Tuition Reimbursement, 25 Days Starting Holiday + Bank Holidays, Pension, Cycle to Work scheme, and more



Are you a strategic digital merchandising leader ready to own the customer experience and drive growth across international markets?



We're looking for a dynamic Associate Director of International Catalog Merchandising (UK, Ireland, Canada) to play a critical role in driving sustainable growth and bottom-line impact. You'll shape our digital merchandising strategies, optimise site navigation and presentation, lead localisation initiatives, and deliver a customer experience that is both culturally relevant and digitally engaging.



If you're a highly experienced manager ready to step into senior leadership, or an established leader eager to make a measurable impact in a high-growth, digital-first environment, this is your opportunity to influence millions of customers across key markets.

What you will do:

Digital Customer Experience & Merchandising Strategy

+ Design and implement a digital-first product and category merchandising strategy, balancing customer value, supplier input, and technological requirements across international markets.
+ Optimise site navigation, presentation, and content layout to maximise engagement, conversion, and customer satisfaction.

Localisation & Translation Excellence

+ Oversee localisation and translation processes, ensuring digital content is accurate, culturally relevant, and optimised for the online customer journey.

Problem Solving & Analytics

+ Use your analytical toolkit to uncover insights and solve complex, ambiguous business challenges related to digital engagement, site performance, and merchandising effectiveness.

Cross-Functional Collaboration

+ Partner with Category Management, Marketing, Product Management, Engineering, and Analytics to align digital merchandising strategies, improve tools, and enhance the customer experience.

Leadership & Team Development

+ Mentor, guide, and develop a high-performing team of 10-15 digital merchandising and localisation specialists, fostering a collaborative and growth-oriented culture.

Who you will be:

+ A commercially minded operator with strong business acumen, you understand how digital merchandising, site experience, and localisation influence customer behaviour, supplier performance, and business outcomes.
+ You thrive in ambiguity, excel at solving complex problems, and inspire teams to deliver meaningful results.

What you will have:

Essential

+ Proven experience in digital-first e-commerce, consumer tech, or a similarly quantitative and strategic field, with a focus on international markets.
+ Deep understanding of site navigation, site presentation, digital merchandising, and online customer experience.
+ Ability to work with and interpret large datasets to develop and influence commercial and digital merchandising strategy.
+ Strong business intuition and the ability to translate data into strategic action that improves site experience and customer engagement.
+ Excellent stakeholder management and communication skills, with confidence working across all levels including senior executives.
+ Proven ability to manage and develop high-performing teams.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.



No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.



Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.