202503133
London, England, United Kingdom
Bevorzugt
Description
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Senior Associate
The Role
Client Relationship Management:
Understand the clients' business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service
Proactively maintain strong relationships with internal and external clients
Collaborate with colleagues to develop account service strategies for individual clients in line with BU process
Draw on expertise of specialist technical teams within the BU and across the Group for clients as required
Support senior colleagues to determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients
Lead and support on individual client programs where appropriate
Grow existing portfolio by identifying new, and/or existing opportunities
Gather information to understand a client# or prospect's business, situations, opportunities, problems and key issues
Manage relationships and negotiate placement with the insurance market
Prepare client and prospect presentations considering the impact of client profitability
Broking:
Responsible for supporting the drive of the sales process and business area practice activity in relation to winning, retaining, and developing profitable new clients with a focus on Private Equity Portfolio Entity
Collaborate with colleagues to determine appropriate solutions and structuring and pricing the deal
Identify appropriate markets and determine placing strategy
Create and grow relationships with underwriters in London and international markets
Ensure ongoing compliance with Willis Towers Watson guidelines and procedures.
Placement Management:
Work with senior colleagues to develop service plans that define the engagement and timing of engagement with the client
Understand, apply and where necessary explain the BU policies and procedures, and manage compliant processing of contracts as per FCA and contract certainty requirements
Deliver high levels of the end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards
Support the BU in accurate budgeting, forecasting, and tracking of revenue
Communicate effectively with clients, associates, markets and others where appropriate to maximise service delivery levels
Manage KPIs/SLAs to ensure targets are met
Other:
Share knowledge with colleagues to help drive a culture of collaboration and development
Contribute towards an environment that promotes respect for the individual employee by adhering to the policies and guidelines of the company
Support management and Willis Towers Watson in the management of risks applicable to BU
Any other duties commensurate with position or level of responsibility
Qualifications
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The Requirements
Knowledge of Directors & Officers insurance essential
Preferably ACII qualified, working towards or interest in completing the ACII qualification
Ability to adapt personal style to work effectively with a wide range of clients, colleagues and underwriters and must be able to forge links between broking and client servicing teams
Good communication, negotiation and interpersonal skills as well as the ability to be flexible and innovative
Proven track record of high levels of client service
Practical knowledge of supporting account development and the appropriate tools to achieve this aim
Experience in pricing and designing conceptual programmes in conjunction with client teams
Experience of working with and adhering to processes and systems to support client service delivery
Comfortable explaining complex concepts and making recommendations to clients/client servicing teams
Excellent presentation abilities
Ability to assimilate and apply large volumes of information rapidly
Ability to work both independently and as part of a wider team
Able to prioritise, manage deadlines and work under pressure
Proficient computer skills relevant to Microsoft Office, Outlook, and web-based applications
Must be prepared to work with integrity and openness, complying at all times with FCA requirements.
Ability to represent FINEX and Willis Towers Watson with integrity and credibility
The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
Unsolicited Contact:
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.
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