Job Description

Job Title:

Associate Solutions Engineer (Junior Solutions Engineer)

Salary:

Up to 45k (dependent on candidate alignment to role requirements)

Company:

UK Connect Ltd

Department:

Technical Operations

Employment:

Full Time, Permanent

Location:

UK Connect HQ, Farnborough

Reports To:

Solutions Manager


Role Summary


UK Connect is seeking an Associate Solutions Engineer to join our growing Technical Operations team. This is an entry-level role designed for individuals looking to build a career in solutions engineering.


You will gain hands-on experience across all areas of the role from pre-sales support and project delivery to solution testing and customer engagement. Working alongside experienced Solutions Engineers, you will be mentored, trained, and supported in achieving industry-recognised certifications, with a clear progression path to becoming a Solutions Engineer.


About UK Connect


UK Connect is the leading national provider of advanced wireless connectivity, IOT solutions and professional services. We are the market leader in the UK construction sector. We enable our customers to solve their most critical technology challenges, enabling IOT technologies and Digital Transformation. We remain dedicated to connecting the disconnected, utilising enterprise-grade wireless technologies such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few.


Established in 2013 with a robust CAGR of 32%, UK Connect connects over 2,500 sites yearly to advanced wireless communications and IOT Solutions. We are a small but agile business of 55 people who passionately believe in our three core values: Collective Experts, Thinking Differently and Getting it Done.


About You


You are early in your career, looking for a more customer facing role with an increased responsibility, passionate about technology, networking, and problem-solving. Perhaps youve completed a degree, apprenticeship, or certifications or maybe youve gained hands-on experience in a technical role and are now looking to take the next step.


You are curious, eager to learn, and motivated to build a career in networking and solutions engineering. You thrive in a team environment and are excited by the opportunity to work with the latest wireless technologies.


Key Responsibilities

Support pre-sales activities by preparing documentation, presentations, and technical materials. Assist senior engineers in the design and delivery of customer solutions. Contribute to research and testing of new solutions during the onboarding process. Pre-stage and configure equipment in the lab under guidance. Shadow senior engineers on customer sites and remote project work. Assist with service desk escalations where appropriate. Progress through structured training and certifications to advance your skills.

Qualifications and Experience


Essential

Demonstrable interest in networking and technology (through study, certification, or experience) Strong problem-solving ability and willingness to learn. Excellent communication and teamwork skills.

Desirable

Working toward or holding

CCNA

or equivalent. Exposure to networking technologies such as Wi-Fi, 4G/5G, or IoT. Familiarity with vendors such as Ericsson Cradlepoint, Ruckus, Cambium, or similar. Exposure to RF tools, such as Ekahau or Hamina.

Company Culture and Values


We have been a certified Great Place to Work for four years running and care about the communities we impact. We give a percentage of our profits each year to our charity, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15,000 children.


What's In It for You?


You can make a real difference to our business, knowing you are supported by a team of 60 across two offices. We are not like other businesses with shareholders to impress, or unrealistic objectives. At UK Connect, we take a long-term view of things, meaning our focus is on fully funded personal and professional development, helping you work to the best of your abilities.


Benefits:

25 days annual leave as standard, with options to get more time off. Enhanced Pension. Enhanced Maternity/Paternity Leave. Death in Service (4x salary). Unique benefits points scheme giving access to lucrative offerings. Opportunity to work in a company recognised for its efforts to become the best workplace (Great Place to Work 2021, 2022, 2023 & 2024). Work under a Managing Director recognised as One to Watch in The LDC Top 50 Most Ambitious Business Leaders Programme. Modern and progressive office space. Free Parking. Cafe, Gym and Restaurant on-site. Opportunity to work with a dynamic and innovative team. * Chance to make a significant impact on the growth of a successful company.