Job Description

Attendee Relations Executive

About Quartz:

At Quartz, we connect senior executives with solution experts to drive innovation across industries. Founded in Hermosa Beach, LA, we are expanding our presence in the EMEA region, with our headquarters situated in Fulham, London.

Our Offerings:

Quartz In-Person Events:

Engaging executive conferences that combine education, networking, and solution-driven research.

Quartz Virtual Events:

Our innovative platform that facilitates effective virtual meetings.
As part of Clarion Events, a leading independent event organization supported by The Blackstone Group, Quartz is set for growth and innovation.

About the role:

This individual will be responsible for recruiting, managing, and retaining attendees for specific events. The executive should be highly motivated and ready to make a direct impact on attendee acquisition goals for each event.

You must be organized, proactive, adaptable, professional, and personable, thriving in a fast-paced environment. Embracing challenges and learning new skills is essential. Above all, you should be an exceptional team player, always willing to go the extra mile to ensure tasks are completed successfully.

Key Responsibilities:

Reports to the Head of Attendee Relations for your event vertical. Support the acquisition of buy-side delegates through outreach via phone, email, and LinkedIn. Manage your event and arrange hotel and travel logistics for executive-level attendees. Cultivate relationships with key delegates and industry leaders through effective communication. Ensure a superior customer experience for VIPs throughout the campaign. Collaborate with event sponsors to maximize client participation and the delivery of One2One offerings. Build strong relationships with key VIPs to foster brand commitment and loyalty. Required to be in the office three days a week.

Qualifications and Skills:

Strong interpersonal skills, adept at engaging with high-level executives over the phone. Entrepreneurial mindset with strong analytical and problem-solving abilities for continuous improvement. Skilled in writing and editing for clear communication. Excellent communication and organization skills with keen attention to detail. Reliable and resourceful, focused on enhancing the attendee experience. Comfortable with ambiguity, able to work independently while being a team player.

Job Type: Full-time

Benefits:

Free on-site gym and shower facilities 25 days' holiday plus bank holidays Celebration day off (e.g. birthday, Diwali, Eid, etc) Summer Hours in August (3pm finish on Fridays) Subsidised Cafe Company Socials Pension Scheme Private Medical Insurance Health Cash Plan Cycle to work scheme Paid volunteer time Work From Home Salary of 25,000 + 5,000 Bonus

Schedule:

Monday to Friday (9am-5:30pm)

Ability to commute:

Bedford House, 69-79 Fulham High Street, London, United Kingdom, SW6 3JW

Work authorisation:

United Kingdom (required)
Application deadline: 28/10/2024

Job Type: Full-time

Pay: 25,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Gym membership On-site gym Paid volunteer time Private medical insurance Work from home
Schedule:

Monday to Friday
Ability to commute/relocate:

London, SW6 3JW: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 28/05/2025