Job Description

Company description

As a leading audio visual systems integration company; Candeo Vision has developed a large portfolio of clients across a varied range of market sectors. We work with construction companies, building new office spaces and directly with end user clients. We deliver turnkey solutions that ensure protection on investment and best value for money, with a focus on providing comprehensive technical support post-installation. Candeo Vision offers bespoke solutions to clients throughout the UK, seamlessly integrating into new or existing spaces to deliver a high-quality and intuitive user experience.

Projects are predominantly in London, and therefore we would like to recruit London regional service engineers to join our team. There will be opportunities to travel across the UK and Europe if the service engineer's desire.

Job description

This is a full-time on-site role as an Audiovisual Service Engineer located in the London Area. Applicants should live within TFL travel zones 1-6. The Audiovisual Service Engineer will be responsible for troubleshooting, field service, communication, technical support, maintenance, and repair of audiovisual systems on a day-to-day basis. Liaise with manufacturers for product support and warranty enquiries.

Outline Role Specification

Troubleshooting and Maintenance & Repair of existing AV systems Field Service and Technical Support to other clients and other team members Read, understand and interpret audio visual system schematics and other construction drawings Respond to client service tickets quickly and efficiently Updating service tickets with resolutions and or additional requirements Liaising with other internal departments, clients and contractors Health and safety awareness and ability to pass the Electrotechnical Certification Scheme (ECS) exam is essential Attend training courses as necessary A clean, full UK driving licence will also be advantageous
Required Experience & Key Attributes

At least 5 years working in the industry or similar role. Required. Cable Installation and termination. Required. Hardware installation. Required. Ability to plan ahead, organise efficiently and work tidily. Required. Able to work as part of a team and on their own. Required. Ability to think laterally finding an appropriate solution to a challenging situation. Required. Good communication skills both verbal and written, being able to communicate competently with clients, construction professionals and other members of our team. Required. Ability and desire to work to the highest quality standards with attention to detail ensuring that we complete our work thoroughly, handing over to a happy customer with all relevant paperwork completed. Required. Competent to a high level of computer literacy. Preferred. Possess a good level of technical knowledge and experience working with Audio-Visual and Video Conferencing / Collaboration Systems such as Microsoft Teams and Zoom or from affiliated roles such as Cable / Satellite TV / Category Cabling Installations, Electrical works or general IP Network / Telephony Communications. Preferred. Ambition to enhance technical knowledge and participate in industry education schemes such as Infocom / AVIXA CTS. Preferred.
Some benefits we provide:

Pension Phone allowance Company Laptop Travel card Company vehicle when required Paid for training courses Regular social events
Expected start date: ASAP

Job Types: Full-time, Permanent

Pay: 30,000.00-37,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension
Location:

London, Greater London (required)
Work Location: In person

Reference ID: CAN01