Replacement for Iain Whiteley (home based auditor) who retires in September
Key Responsibilities
Delivering BC, UVDB, GE audits (and others as required)
Qualifications
- Full driving licence
- A Health and Safety professional qualification such as a NEBOSH Certificate or equivalent
- Lead Auditor via examination (IRCA or equivalent).
Person Specification
CUSTOMER FOCUS
- Uses communication styles that are appropriate to the needs and interests of customers and stakeholders
- Proactively identifies repeated problems or barriers to customer service and takes steps to resolve these
- Asks questions to gain a clear understanding of customer's problems or complaints
- Keeps customers informed of progress.
DRIVING QUALITY
- Takes personal pride in delivering work of the highest standards
- Sets targets for quality and completeness of work that go beyond the minimum required
- Develops robust processes by which work is checked, assessed and monitored for quality
- Compares the quality of work against that of others in similar roles or teams and strives to outperform others.
DECISION MAKING
- Identifies and evaluates the range of options open to them
- Articulates the assumptions made and the risks involved in decisions taken
- Analyses information carefully to identify facts, patterns, trends and missing data that may impact on a decision
- Communicates decisions clearly to those who are affected.
DRIVE & MOTIVATION
- Addresses multiple demands without losing focus or energy
- Has a can-do attitude and willingness to adapt during times of personal and business resilience
- Increases efforts in the face of difficulties or obstacles and recovers quickly after setbacks
- Remains calm and focused during stressful or challenging situations; concentrates only things they can control or influence.
SUPPORTING COLLEAGUES
- Treats others with respect, fairness, and consistency
- Makes time available to help others when asked
- Uses their skills and knowledge to make situations easier for others
- Thinks about the impact of their own work and performance on others in the team.
KNOWLEDGE
- Working knowledge of the relevant industry sectors, including an understanding of how contracts and projects are discharged
- A working knowledge of health and safety, environmental, quality and CSR management systems
- Customer focused and service oriented
- Able to communicate effectively with all levels of customer hierarchy from top Management through to frontline operatives
- A team player capable of meeting high customer expectations
- Working without supervision
- Good PC skills, including competence in using MS Office (Word, Excel, PowerPoint, Outlook).
EXPERIENCE
- Experience of auditing
- Exposure to the delivery of audit programmes
- A track record of liaising with clients or work experience of a customer service industry.
We welcome applications from people of all backgrounds. We foster a diverse and inclusive culture that empowers staff to grow and maximise their skills in an environment free from all forms of inequality.
Our benefits packages vary from country to country dependant but we aim to provide flexible and competitive benefits that support individual financial, physical health and mental wellbeing. Some examples include:
Pension or retirement benefits
Health insurance cover
Paid Annual Leave / PTO
Charity / Volunteering Day
Family friendly policies
Flexible working practices (dependent upon role and location)
Health & Wellbeing initiatives
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Job Detail
Job Id
JD3465315
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Remote, GB, United Kingdom
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.