Job Description

Job Overview

We are seeking a detail-oriented and organised Invoicing and Warranty Administrator to join our team. The ideal candidate will be responsible for managing warranty claims, ensuring accurate documentation, and providing exceptional customer service. This role requires strong administrative skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Duties

Process warranty claims in a timely manner and ensure all necessary documentation is complete and accurate. Maintain detailed records of warranty transactions and customer interactions using appropriate software. Communicate effectively with customers regarding their warranty status and any required information. Collaborate with other departments to resolve warranty issues and improve processes. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date. Utilise Microsoft Office and Google Workspace for various administrative tasks, including report generation and correspondence. Provide clerical support as needed, including typing documents and managing files.

Experience

Previous office experience is essential, with a strong background in administrative roles preferred. Proficiency in computer skills. Familiarity with QuickBooks is advantageous but not mandatory. Excellent phone etiquette and communication skills are required for effective customer interaction. Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Experience in data entry and clerical tasks is essential for this role. If you are an enthusiastic individual who thrives in an organised environment and possesses the necessary skills, we encourage you to apply for the position of Warranty Administrator. Join us in delivering exceptional service while contributing to our team's success!
Job Type: Full-time

Pay: 30,000.00-33,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person