Job Description

Vacancy No

VN2500

Location City

London

Location Country

United Kingdom

Job Title:

AV Assistant

Reports to:

AV Hub Manager

Location:

London

Grade:

P3

DEPARTMENT DESCRIPTION

At Channel 4, we champion creativity, diversity, and bold thinking. Join us and help shape the future of media sales in a team that values fresh ideas and commercial excellence.



The Sales team is responsible for driving sustainable commercial revenue across our linear and streaming platforms. With a core focus on airtime and Channel 4 streaming, the team also plays a key role in identifying cross-sell and partnership opportunities, working closely with specialist teams to unlock value.

JOB PURPOSE

We are looking for a commercially-minded Assistant to join our Sales team. This role is key to ensuring our campaigns - across both linear and digital platforms - are delivered smoothly, accurately, and in line with agreed terms and available inventory.



Based in our vibrant London office, you'll be at the heart of the action - picking up the phone, building relationships, and spotting exciting sales opportunities. If you're a natural communicator who loves connecting with people, thrives in a fast-paced environment, and wants to make an impact from day one, this could be your perfect next step

KEY RESPONSIBILITIES

Process campaign requests and ensure campaigns are set up, booked and delivered. Ensure spots are scheduled efficiently, in line with deal parameters and in accordance with company and industry guidelines and regulations. Monitor campaigns on a daily basis to ensure deals are delivered and airtime is optimised. Respond to ongoing agency requests and queries relating to linear and digital airtime. Support Account Executives and others in maintaining agency relationships. Ensure traffic deadlines are met. Run day to day administrative systems and provide procedural support to the rest of the Account Team. Support Account Executives in administering select parameters on Channel 4 and where appropriate, Channel 4's digital channels, Channel 4's VOD platform and its third party trading partners.

Technical & Professional Skills
An understanding and proficiency in Microsoft Office suite, (including Excel up to intermediate standard). Good negotiating and sales skills. Knowledge of the Account Team's portfolio.

Autonomy/Judgement/Decision Making

Must be able to work with little supervision within guidelines.
Seeks guidance for problems such as continuing agency conflict, significant changes to campaigns and late sales or problems that fall outside of guidelines. Judgement on placing ads responsibly according to industry regulations and guidelines.

Relationship Management
Able to develop good external and internal relationships: it is essential to maintain an open and communicative relationship with all stakeholders. Act as a point of contact for all agency airtime problems and issues: a client-facing role developing and maintaining effective relationships with agencies.

Complexity/Problem Solving
Constantly balance customer relationships with maximising the capacity of Channel 4. Resolve day-to-day trading issue with partners, involving the Account Executive, Account Manager, AV HUB Managers, Senior Account Lead and Account Leader if appropriate. Resolve day-to-day internal issues of schedule changes, optimising airtime and creating inventory to allow late sales. Monitor campaigns for accuracy of delivery versus agreed terms; ensures that inventory is optimised with minimal wastage. Time management - able to juggle and prioritise tasks according to strict deadlines.

ESSENTIAL EXPERIENCE & SKILLS

Experience of working in a sales or customer service environment. Excellent numerical ability. Intermediate Excel Skills. Proficient in Microsoft Office Suite. Highly organised. Excellent attention to detail. Experience of building relationships quickly. Experience of working to deadlines.

DESIRABLE EXPERIENCE & SKILLS

Negotiation skills. Experience of working within TV/VOD sales. Awareness of industry guidelines and regulations (OFCOM, BCAP, Clearcast).

Basic salary per annum starting from

27,125.00

Application questions to complete

Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won't be able to consider your application without them.

Please outline how you meet the 'Essential Experience & Skills' outlined in the (Max 500 words)

Benefits

There are a million reasons why it's great to work at Channel 4, here are just a few of the perks for you;




- Private medical insurance


- Free Virtual GP access for employees


- Free Female Health hormone test each year


- Free Tastecard membership


- Financial guidance 1-2-1's available each quarter


- Discounted Gym memberships


- Pension


- Life Assurance


- Income Protection


- Holiday Purchase

Hybrid working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.


Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Applications Close Date

28 Sep 2025

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK.




We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.




Disability Confident Scheme:


Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Care Leaver Friendly Employer:


Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form.




For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role.




Workplace Adjustments:


We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail recruitment@channel4.co.uk