Job Description

IT Services

Good with AV and IT? We have multiple exciting opportunities to join the IT Services Department as AV Support Personnel working as part of the AV Support Service in on-site roles as we expand our central service to support new flagship building projects. Location: Central Oxford Salary: Grade 5 31,459 - 34,982 Contract: Full Time, Fixed Term Contract (12 months)

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.

One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.

A commitment to hybrid and flexible working to suit your lifestyle.

An excellent contributory pension scheme.

Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.

Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

The purpose of this role is to ensure the functionality of AV systems across multiple sites in the University as part of the Educational Media Services team. The role will entail working with colleagues in Educational Media Services (https://help.it.ox.ac.uk/media) to support the teaching and learning objectives of the University and reporting to the AV Support Service Officer.

This role supports teaching staff as well as a range of activities including lectures, meetings, events, and online hybrid working.

The AV technician is required to provide to end users with support, consultancy, recommendations, and advice on how to use AV related software as well as AV and IT hardware such as PTZ cameras, microphones, projectors, touch screens, and visualisers

About You

Essential Criteria:

Experience supporting AV systems, with a strong customer service focus and interest in new tech.

BTEC/NVQ (or equivalent) with practical AV/IT experience.

Familiarity with AV equipment (projectors, audio, videoconferencing, lighting).

Solid IT skills across hardware, Windows/Mac OS, and troubleshooting AV/IT issues.

Flexible and hands-on--able to set up rooms, manage equipment, and assist users.

Clear communicator with a professional, calm approach under pressure.

Good admin skills--reporting, record keeping, and stakeholder updates.

Strong problem-solver, works well independently and in a team.


Desirable:

Experience with video production.

Background in academic support.

Knowledge of IT networks and wireless systems.

Application Process

To apply, please upload:
A covering letter/supporting statement

Your CV

The details of two referees


The closing date for applications is 12 noon on 21st July
Interviews will take place on 5th August and will be held face to face