Job Description

Facilitate training sessions and workshops for salon teams, ensuring a thorough understanding of Aveda's products, services, and customer experience standards. Work closely with salon teams to enhance their product knowledge, sales skills, and ability to drive customer engagement. Ability to drive sales growth and optimise salon performance through strategic planning and execution. Ability to provide training, coaching, and guidance to salon teams to improve business results. Ability to work independently and manage multiple salon accounts simultaneously. Proven experience in sales, business development, or salon management, with a focus on relationship management and growth. Strong understanding of the salon industry and passion for beauty and wellness. Previous experience in developing and delivering training programs is a plus. Excellent organisational skills, with the ability to manage multiple priorities and accounts. A background in business, sales, or a related field is preferred. Support salons in maintaining high levels of product and service excellence, ensuring that Aveda's values and mission are consistently represented. Support salons with business driving tolls such as Bench Marking, SOP planning, A-commerce and Flossie programs Building & Maintaining Relationships Establish and maintain strong relationships with salon owners, managers, and staff, acting as a trusted business partner. Assist in resolving any operational issues or concerns that arise, ensuring a high level of satisfaction and long-term business growth. Analyse salon performance data and identify trends to create actionable plans for improvement and growth. Work with internal teams to develop and deliver solutions that address the specific needs and goals of salon partners.

Skills Required