Job Description

This role has the ability to directly impact business performance through interventions and initiatives that will impact ABM employees at Operational and Supervisory level.
KEY RESPONSIBILITIES

• Ensuring the learning and development training records and "Skills Matrices" are properly input and updated and staff remain within compliance
• Saving training records and necessary training paperwork to the file
• Arranging driver vetting including DL checks and medicals and maintaining any associated documentation
• Designing, implementation and completion of ABM training programmes, including PRM, Cobus, Driver/ADP and Required AvSec Training following ABM QA is followed
• Providing the Ramp Trainer with visible and "hands on" guidance & support for all learning
• Ensuring appropriate policies, processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function
• Deliver operational security training, inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance
• Create, amend and deliver aviation security courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, CAA/Dft
• Deliver H&S/Driving courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, RoSPA/IOSH
• Collaborating with internal and external stakeholders to facilitate new learning techniques, upgrades and enhancements to our training syllabus
• Support the development and implementation of digital learning innovation
• Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning
• During contract mobilization, work with the operational teams to deliver training requirements as agreed in the mobilization plan
• Ensure effective communications within the operations team, including regular meetings to share training delivery plans and compliance figures
• The post holder will be expected work unsociable hours and bank holidays on some occasions to meet the operational training demands
• Establish and maintain good relationships and lines of communication with client airlines, other airlines, BRS etc
• Promote a culture of service excellence and maintain a professional image, both personally and corporately - champion legendary service

People Management:

• Effectively manage, coach and mentor team to meet service level agreements
• Responsible for ensuring absence management processes are effectively managed for direct reports
• Escalating any absence to HR support and/or contract administrator should triggers be met
• Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the Company disciplinary process where necessary
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation) ABM & CAA requirements

About You
Qualifications and Experience:

• Strong working knowledge of Learning within Aviation
• Knowledge and familiarity of Safety, Operational, Compliance protocols
• Experience in managing the full training cycle
• Knowledge and experience of learnings systems and L&D reporting
• Excellent written and interpersonal skills
• Robust, collaborative team player with the ability to engage at all levels
• Output orientated and business focused
• IT literacy and ability to quickly gain a working knowledge of new technology
• Holder of a current Certified Instructor Number (CIN) under the category of "Ground"
• Holder of current UK Driving License with ability to gain RoSPA Advanced Driver Qualification
• Carry out any reasonable task requested by the management team. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base

About The Company
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Skills Required