Job Description

ROLE OVERVIEW AND PURPOSE

This role has the ability to directly impact business performance through interventions and initiatives that will impact ABM employees at Operational and Supervisory level.

KEY RESPONSIBILITIES

Ensuring the learning and development training records and "Skills Matrices" are properly input and updated and staff remain within compliance Saving training records and necessary training paperwork to the file Arranging driver vetting including DL checks and medicals and maintaining any associated documentation Designing, implementation and completion of ABM training programmes, including PRM, Cobus, Driver/ADP and Required AvSec Training following ABM QA is followed Providing the Ramp Trainer with visible and "hands on" guidance & support for all learning Ensuring appropriate policies, processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function Deliver operational security training, inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance Create, amend and deliver aviation security courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, CAA/Dft Deliver H&S/Driving courses, complete with associated paperwork, lesson plans, exercises, all in line with the necessary regulated bodies, RoSPA/IOSH Collaborating with internal and external stakeholders to facilitate new learning techniques, upgrades and enhancements to our training syllabus Support the development and implementation of digital learning innovation Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning During contract mobilization, work with the operational teams to deliver training requirements as agreed in the mobilization plan Ensure effective communications within the operations team, including regular meetings to share training delivery plans and compliance figures The post holder will be expected work unsociable hours and bank holidays on some occasions to meet the operational training demands Establish and maintain good relationships and lines of communication with client airlines, other airlines, BRS etc Promote a culture of service excellence and maintain a professional image, both personally and corporately - champion legendary service

People Management:

Effectively manage, coach and mentor team to meet service level agreements Responsible for ensuring absence management processes are effectively managed for direct reports Escalating any absence to HR support and/or contract administrator should triggers be met Maintain staff discipline and conformance with Company and regulatory requirements, utilizing the Company disciplinary process where necessary * Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation) ABM & CAA requirements