Job Description

Part time role - 30 hours per week. Hours of work are 07.30 to 13.30.



Previous Applicants Need Not Apply



Working 5 days out of 7, over a 3 week rota, which includes working 2 out of 3 weekends and Bank/Public Holidays.



Enhanced rates are payable for hours worked at weekends and Bank Holidays. These are paid in addition to the hourly rate:



Hours worked on a Saturday 41%



Hours worked on a Sunday or Bank Holiday 83%



Previous experience is desirable, in either cleaning or catering duties.

Please note:

This is not a Healthcare Assistant type role.



Hotel Services Assistants support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of Patients meals and beverages.



Hotel Services Assistants will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients.



We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.



We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.



Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.



AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.



At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.



HOUSEKEEPING



Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules. Areas will include but not be limited to service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors.

To replenish stocks of disposable items, i.e.:

paper hand towels, soap. Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling.



Completion of cleaning records signing off areas completed and noting areas those areas that are inaccessible.



Highlighting to the Nurse in Charge or Hotel Service Supervisor areas of concern e.g. on-going issues around access.



Adhering to all aspects of Infection Control to ensure the potential for spread of infection is minimised.



Working in accordance with the National Colour Coding guidance



Carrying out termination cleans in line with Trust policy.



Carrying out isolation cleaning in line with Trust policy.



Completing and documenting a scheduled deep cleaning programme for the specified area.



Collection and storage of waste from locations according to the Hospital waste disposal policy.



Complete other cleaning duties as required. This will include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass and wall washing.



Report all sightings of pests to the Hotel Services Office.



Change soiled screen, cubicle and window curtains as required under the direction of the Hotel Services Supervisor.

Receive and store clean laundry/linen. Remove full soiled linen bags to the collection point. Replace linen bags as required.



Operation of a range of cleaning equipment including floor cleaning equipment, steam cleaners etc ensuring their safe and effective use.



Assessing condition of equipment and reporting defects.



CATERING



Receipt of chilled meals and stores, checking for quantity, quality. signing for all goods received, temperature checking chilled and frozen foods and recording the temperatures. Ensuring any unacceptable temperatures are reported to the Hotel Services Supervisor.



To ensure the correct storage and rotation of chilled meals and stores.



Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.



Monitoring, recording of food temperatures, taking remedial action as required. Monitoring and recording of fridge and freezer temperatures.



Washing by machine all crockery, cutlery and utensils.



GENERAL



Ensuring the security of all stock, monitoring stock levels and re-ordering on a top up basis.



Reporting maintenance faults to the Hotel Services Office in accordance with local procedure.



Undertaking flushing of water outlets in accordance with the agreed schedule. Completion of flushing records.



Assisting with the refitting of anti ligature dispenser holders as appropriate.



Maintain high standards of personal hygiene.



Ensure all information appertaining to Patients and staff is kept confidential.



Any other duties within the hotel services functions as may reasonably be requested and as appropriate to band.



Health & Safety



Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:



a) Take reasonable care of themselves and for others at work.



b) To co-operate with the Trust, as far is necessary to enable them to carry out their legal duty.



c) Not to intentionally or recklessly interfere with anything provided, including personal protective equipment for Health and Safety or welfare at work.



d) Work at all times, within the statutory requirements of health and safety, hygiene, manual handling and fire regulations.