Job Description

Company: Duck World

Location: London (Hybrid)

Role Type: Full-time, permanent -

35 paid hours per week (37.5 hours including unpaid breaks)

Reporting to: Founders

Compensation: Base salary plus uncapped profit-based commission

About Duck World

Duck World is a fast-growing, internationally recognised retail and merchandise brand specialising in collectible and custom rubber ducks. With several existing sites in the UK and one in Miami Beach, USA, we are on a mission to bring fun and playful products into everyone's lives. Alongside our retail stores and e-commerce business, our B2B and custom merchandise division is a key strategic growth area, supplying bespoke ducks to clients across hospitality, corporate gifting, events, and international markets.

We manage the entire custom process in-house from concept and design through to manufacturing and global delivery and are now looking for a high-calibre individual to take full end-to-end responsibility for this channel and help scale it within a small, fast-moving company.

The Role

This is a senior, hands-on individual contributor role with end-to-end responsibility for Duck World's B2B sales and partnerships function.

You will act as the sole operator for the B2B sales and partnerships function, operating as a team of one while working closely with the founders and wider business. The role combines commercial sales responsibility with operational delivery and requires a high level of organisation, autonomy, and accountability.

You will manage the full B2B lifecycle from inbound lead response and proactive business development through proposals, pricing, factory liaison, production, logistics, invoicing, and final delivery.

In addition, the role will occasionally support non-B2B production projects such as licensed or retail merchandise. These projects fall outside the commission structure and are covered by base salary.

This role is suited to someone who is comfortable working independently, managing multiple priorities, and operating effectively within a small company environment.

Key Responsibilities

B2B Sales and Lead Management

Respond promptly and professionally to all inbound B2B enquiries Qualify, prioritise, and nurture high-value opportunities Proactively generate new leads including hotels, hospitality groups, corporates, events, and international clients Confidently present Duck World's value proposition and differentiate against competitors Convert enquiries into profitable, long-term client relationships

Pipeline, CRM and Forecasting

Maintain a clean, accurate, and actively managed sales pipeline Track deal stages, timelines, values, and probabilities Forecast revenue and report on pipeline health Ensure no lead or follow-up is missed

Proposals, Pricing and Invoicing

Create tailored, on-brand proposals using Duck World templates Clearly present custom concepts, pricing, and timelines Ensure all client-facing materials are professional and consistent

Factory, Production and Supplier Management

Liaise directly with overseas manufacturers and production partners Manage samples, MOQs, pricing, timelines, and quality standards Maintain strong factory relationships and source new partners when required

Logistics and Delivery

Manage projects from design approval through to final delivery Coordinate shipping and freight options Communicate clearly with clients and internal stakeholders around timelines, costs, and expectations

Additional Responsibilities (Non-Commission Based)

Support occasional non-B2B production projects such as licensed or retail merchandise Liaise with designers and factories to deliver finished products and packaging These projects are planned in advance to ensure B2B sales performance remains the primary focus of the role

Compensation and Commission

This is a full-time, permanent position working 35 hours per week (37.5 hours including unpaid breaks), with a guaranteed base salary covering all contracted working hours.

In addition to the base salary of 24,000 per annum the role offers uncapped, profit-based commission, starting at 10% of profits generated from completed B2B deals. Commission is paid on top of base pay and is designed to increase total earnings based on individual performance.

The role may also be eligible for discretionary bonuses, awarded at the company's discretion and based on individual and company performance.

Full details of the commission structure and any bonus arrangements will be provided during the interview and offer process.

Required Skills and Experience

Essential

Proven B2B sales experience, ideally in merchandise, manufacturing, FMCG, or custom products Minimum of two years' experience in a relevant role Strong organisational and project-management skills Confident communicator with high emotional intelligence Comfortable negotiating and persuading clients at different levels Experience managing multiple deals simultaneously Proficiency in Microsoft Office or Google Workspace Experience with creative design tools such as Canva Experience working with overseas suppliers and factories (experience with China strongly preferred) Understanding of production workflows, minimum order quantities (MOQs), and logistics
Note: This role does not require the ability to draw products from scratch. You will work with existing designs, briefs, designers, and external tools to bring concepts to life.

Highly Desirable

Experience selling custom or private-label products Experience working with hospitality, hotels, or corporate gifting Familiarity with international shipping and freight forwarding Strong commercial and margin awareness

What We Offer

Full-time base salary Uncapped profit-based commission A high level of autonomy within a clearly defined remit The opportunity to develop and maintain a B2B function within a small, growing company A fast-moving, creative, entrepreneurial working environment
Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Company pension Employee discount
Experience:

B2B sales: 2 years (preferred) Microsoft Excel: 1 year (preferred)
Work Location: Hybrid remote in London WC2H 7JD