Within our B2B business unit we are on a period of growth. To enable this, we have started on a journey of enhancing and systemising the way we operate to meet the current and future needs of our customers.
We are seeking a senior manager to lead the design and delivery of new performance frameworks, governance processes and key operational improvement projects across the B2B division. The role oversees quality assurance, policy and process management and ensures regulatory, commercial and operational risks are appropriately controlled.
You will act as a centre of excellence for governance and framework design, ensuring a consistent, robust approach to performance management, continuous improvement and decision-making across the function.
This role is very varied, challenging and rewarding, requiring exceptional communication and organisational skills. We are looking for a person in this role who is comfortable working in a fast paced, dynamic environment that can challenge the status quo and help change perspectives on what good looks like.
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