Job Description

Housekeepers support the nursing staff in providing a safe and appropriate environment for patient care. Duties include general cleaning of all ward and departmental areas, as well as the preparation, presentation, and service of patients' meals.

Housekeepers are expected to demonstrate a flexible attitude to their work to meet the needs of the ward and its patients.

Come and join our friendly and hardworking team of housekeepers and catering assistants working in our mental health inpatient facilities at Fountain Way Hospital.

Our hours for morning shifts are 10:00 to 18:00.



General Hotel Services Assistants (GHSAs) are expected to support all cleaning and catering-related activities at ward level. This role involves working in an environment with frequent distractions and regular contact with service users who may display disturbed or challenging behaviour.



Please see attached file for a full list of duties and responsibilities.



We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.



We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.



Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.



At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.



a) Housekeeping



Carry out general cleaning duties as required, including sanitary areas, bedrooms, communal areas, and offices.



Regenerate and serve frozen meals, and complete associated tasks such as washing up and cleaning kitchens and dining rooms.



b) Catering



Provide a catering service to support the ward-based patient meal service, including preparing sandwiches, rolls, salads, and snacks for patients.



Ensure the safe storage and handling of all food items, including cook-freeze meals, in compliance with Trust policy and current legislation.



Maintain a hygienic and clean condition in the catering department, including associated areas, equipment, and utensils.



c) Portering



Sort, pack, and deliver cook-freeze meals, fresh and ambient goods, and all associated catering items to wards on a daily, weekly, or as-needed basis, ensuring compliance with Trust policy and legislation.



Deliver and collect function catering items to various areas of the unit as required, ensuring compliance with Trust policy and legislation.

Collect and deliver between wards and departments:

post, stores, laundry, pharmacy items, medical gases, pathological specimens, furniture, and equipment.



Perform postal duties, including the collection, sorting, and delivery of all postal items



Report all sightings of pests to the Help Desk or Supervisor.



Ensure all information relating to patients and staff is kept confidential.



Undertake any other duties as may reasonably be requested.



Please see the attached file for a full list of duties and responsibilities.