Job Description

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested



The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.



To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.



On a daily or weekly basis prepare referrals information in readiness for referrals meetings. This will include collation of clinical records, referrals, completion of agreed forms etc.



On a daily basis deal with telephone enquires/queries received into the service ensuring any messages are communicated timely and accurately. Provide administrative support to the patient pathway process, ensuring information is recorded timely and accurately on to identified information systems. Ensuring any delays to the patient are escalated to the appropriate staff. This will include:

? Registering new patients and recording referrals.



? Inputting documented clinical outcome measures.



? Recording documented patient conditions/diagnosis.

? Recording activity and appointment outcomes including:

discharges, Did Not Attends (DNAs), patient arrival/departure times etc.



? Printing and distributing appointment lists, transport lists etc.



? Updating patient demographics. This includes patients address, GP, contact details etc.



? Raising and completing equipment orders.



BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.



If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.



For further information please see full job description



This job advert will close as soon as sufficient applications have been received.



This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.