Job Description

Are you a support worker with experience looking for a new challenge within a community based mental health team? We are looking for people with the right values, skills and/or potential to join us. We are an exciting dynamic team that looks to improve and provide mental health services for the young people we support who aged between 18-25 years old who are in a mental health crisis.
Our unique service supports a variety of young people that have deteriorated into a mental health crisis that puts them at risk of being admitted to a mental health hospital. As part of the Crisis Home Treatment Team you will support young people in their homes to try and prevent admission. If hospital admission cannot be avoided, together as a team we support young people returning to the community following admission in their homes with their family, friends or carers.
We're an organisation which puts people first. We need people with energy, compassion, enthusiasm and a caring attitude to help us provide the very best possible specialist NHS mental health care.
Main duties of the job
You will be an inspirational individual - a warm and compassionate person - someone who is able to take direction and make safe and confident decisions around patient care in partnership with a range of other health care staff, acting as a vigorous advocate for our patients and their families. Having their voice heard is your main objective.
Within your role you should deliver evidence based interventions to positively effect change that safeguards and promotes the welfare of children, young people and their families/carers.
We expect our staff to lead from their heart and have a passion for wanting to make a difference to people's lives.
The post holder will be a required, to provide intensive support/intervention /advice and identify existing community resources to minimise/avoid escalation towards crisis by means of specialist assessments and evidence based interventions. A significant part of the role is to work collaboratively with the other agencies involved to avoid inpatient hospital admission.
You will have access to a range of specialists and professionals - ours is a truly multi-disciplinary approach to health care.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
15 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
436-7426068
Job locations
Parkview Clinic
Queensbridge Road
Birmingham
B13 8QE
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK) Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Qalifications
Essential

• NVQ level 3 in Health care or related equivalent

Desirable

• Qualifications or certificates of training in mental health

Other
Essential

• Must have means of transportation to arrive promptly to various sites and patient places of residence.

Analyitical and Judgement Skills
Essential

• Able to write clear and concise clinical notes and complete other documentation
• Ability and confidence to escalate appropriately in a timely manner
• Ability to use own judgment and work independently while seeking help, support and supervision where appropriate
• Ability to make and record mental and physical health observations.

Desirable

• Some knowledge around MHA, MCA, DoLs and Safeguarding.

Experience
Essential

• Experience of working in care setting with young people with mental health conditions.
• Experience of working autonomously using own initiative.

Desirable

• Experience of working with young people
• Experience of working with people who present with mental health difficulties

Person Specification
Qalifications
Essential

• NVQ level 3 in Health care or related equivalent

Desirable

• Qualifications or certificates of training in mental health

Other
Essential

• Must have means of transportation to arrive promptly to various sites and patient places of residence.

Analyitical and Judgement Skills
Essential

• Able to write clear and concise clinical notes and complete other documentation
• Ability and confidence to escalate appropriately in a timely manner
• Ability to use own judgment and work independently while seeking help, support and supervision where appropriate
• Ability to make and record mental and physical health observations.

Desirable

• Some knowledge around MHA, MCA, DoLs and Safeguarding.

Experience
Essential

• Experience of working in care setting with young people with mental health conditions.
• Experience of working autonomously using own initiative.

Desirable

• Experience of working with young people
• Experience of working with people who present with mental health difficulties

Skills Required