Job Description

To support the work of the screening office team by accurate, efficient and timely execution of essential operational activities that support inviting women for breast screening and the scheduling of clinics and appointments, under the direction of the Lead Scheduling Officer.To liaise closely with other Administration/Data Officers to ensure integration of functions and facilitate providing cover for periods of short-term absence.All Screening Office Administration/Data Officers are expected to develop the knowledge and ability to provide cover for key elements of each other's' work. The specific elements to be covered by each Scheduling Officer will be specified by the Lead batching officer,who will also arrange appropriate training.To deliver support services that are in line with the Trust and NHS Breast Screening Programme (NHSBSP) guidelines and targets.
Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to the Deputy Service Manager as necessary.Contribute and innovate as a member of the Breast Screening Service team.To lead on investigations into operational processes within the Breast Screening Unit as directed by the Lead Scheduling officer.To act as a senior member of staff in relation to work based audits and process reviews.To provide operational support to the Lead Scheduling Officer and Deputy Service
Main duties of the job
We are looking for a Scheduling Officer to support the London Breast Screening Programme Administration Hub . The Hub is an innovative initiative providing centralized administration support for the six breast screening services in London.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/
Details
Date posted
31 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
29,651 to 31,312 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
391-RFL-7210138-A
Job locations
Edgware Community Hospital
Deansbrook Road
Edgware
HA8 9BA
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential

• Demonstrable ability to meet the Trust Values

Education & Qualifications
Essential

• 5 GCSE's or equivalent

Desirable

• EITS or Equivalent
• NVQ2 in Business Administration or Customer Care or equivalent
• Key Skills Level 2 in Literacy or equivalent

Experience
Essential

• Experience of undertaking detailed, intensive work in a busy administrative environment
• Experience of using information technology such as Word and Excel in work-related activities

Desirable

• Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills & Aptitudes
Essential

• Good organisational skills
• Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
• Able to sustain meticulous attention to accuracy and detail
• Good level of verbal and written communication
• Good interpersonal and listening skills
• Able to handle difficult and distressing situations effectively
• Able to prioritise own workload to set and meet deadlines
• Able to compose correspondence and reports
• Able to work as part of a team

Desirable

• Able to present information to others
• Able to influence, advise and motivate others

Person Specification
Royal Free World Class Values
Essential

• Demonstrable ability to meet the Trust Values

Education & Qualifications
Essential

• 5 GCSE's or equivalent

Desirable

• EITS or Equivalent
• NVQ2 in Business Administration or Customer Care or equivalent
• Key Skills Level 2 in Literacy or equivalent

Experience
Essential

• Experience of undertaking detailed, intensive work in a busy administrative environment
• Experience of using information technology such as Word and Excel in work-related activities

Desirable

• Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills & Aptitudes
Essential

• Good organisational skills
• Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
• Able to sustain meticulous attention to accuracy and detail
• Good level of verbal and written communication
• Good interpersonal and listening skills
• Able to handle difficult and distressing situations effectively
• Able to prioritise own workload to set and meet deadlines
• Able to compose correspondence and reports
• Able to work as part of a team

Desirable

• Able to present information to others
• Able to influence, advise and motivate others