Job Description

The UHB Clinical Trials Pharmacy is a forward-thinking, dynamic and innovative team with a strong desire to improve outcomes for our patients by providing opportunities for them to be a part of research.
We are delighted to offer an exciting opportunity to apply for a Senior Assistant Technical Officer to work with the Trials Pharmacy Team.
The successful applicant will manage the clinical trial medicines dispensed to patients recruited to clinical trials within the Trust. You will have the opportunity to work with a dynamic, multidisciplinary team supporting the provision of the reception and dispensing services for both in-patient and out-patients within the Trials Pharmacy.
The role requires someone eager to learn, able to organize and prioritize their own work to meet deadlines, and able to work using their own initiative.
Main duties of the job
The main responsibilities of the post holder will be:
- to perform a variety of general pharmacy duties under the supervision of a pharmacist or technician in all aspects of clinical trials medicine management including ordering, receipting deliveries, dispensing and temperature monitoring of clinical trial medicines.
- to be involved in maintaining financial records, raising invoices, completing drug accountability activities and will network with research teams across the trust and with external representatives.
- be able to deal with enquires in an efficient, polite and courteous manner. Providing a caring and helpful service to other members of staff, patients and the general public.
- You will lead in providing excellent customer service, acting as a role model to other members of the dispensary team.
If you are interested in an informal discussion about this role within our team, then we would be pleased to chat with you. You are more than welcome to call on the numbers below or even better, we can make an appointment to show you around and answer your questions.
Lubna Khan or Faiz Alam: 0121 424 1516
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
10 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1094496
Job locations
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached * Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached *
Person Specification
Qualifications
Essential

• * GCSE grade C/4 or above in Mathematics and English (or equivalent)
• * NVQ level 2 Certificate in Pharmacy Service Skills (QCF), BTEC Level 2 Certificate in Pharmaceutical Science
• or
• * Accredited Dispensing Assistants Course (NPA)

Experience
Essential

• * Post NVQ level 2 qualification developmental experience of a range of dispensing with formal training and annual revalidated accreditation as a dispenser
• * Understanding of pharmacy related computer systems
• * Understanding of Health and Safety at Work, manual handling and COSHH
• * Understanding of dispensing, stock control and supply systems and processes
• * Knowledge of stock control systems
• * Knowledge of code of practice/customer care
• * Understands the need for delivering a cost effective service and the required work practices to reduce waste

Additional Criteria
Essential

• * Able to reflect on own practice and learn from experience
• * Able to identify customer needs and deliver services to the required level
• * Able to communicate at an appropriate level complex information verbally, written and electronically as required
• * Demonstrates ability to work to set procedures
• * Takes responsibility for own work and actions and contributes to the team success
• * Demonstrates I.T and keyboard skills
• * Demonstrates ability to recognise professional and personal limitations referring to appropriate person when necessary
• * Demonstrates ability to undertake a variety of tasks
• * Demonstrates numeracy skills
• * Demonstrates ability to work independently
• * Demonstrates ability to maintain accuracy under pressure
• * Demonstrates ability to deal with frequent interruptions e.g. bleeps/pagers
• * Able to maintain confidentiality of information
• * Able to adapt to change
• * Demonstrates ability to prioritise and organise daily tasks using own initiative
• * Good time management
• * Able to demonstrate discretion and diplomacy
• * Strong attention to detail
• * Reliable
• * Ability to travel to all UHB sites
• * Flexible to work in accordance with service needs
• * Committed to abide by the Trust vision and values
• * Able to lift moderate weights (up to 15kg)

Person Specification
Qualifications
Essential

• * GCSE grade C/4 or above in Mathematics and English (or equivalent)
• * NVQ level 2 Certificate in Pharmacy Service Skills (QCF), BTEC Level 2 Certificate in Pharmaceutical Science
• or
• * Accredited Dispensing Assistants Course (NPA)

Experience
Essential

• * Post NVQ level 2 qualification developmental experience of a range of dispensing with formal training and annual revalidated accreditation as a dispenser
• * Understanding of pharmacy related computer systems
• * Understanding of Health and Safety at Work, manual handling and COSHH
• * Understanding of dispensing, stock control and supply systems and processes
• * Knowledge of stock control systems
• * Knowledge of code of practice/customer care
• * Understands the need for delivering a cost effective service and the required work practices to reduce waste

Additional Criteria
Essential

• * Able to reflect on own practice and learn from experience
• * Able to identify customer needs and deliver services to the required level
• * Able to communicate at an appropriate level complex information verbally, written and electronically as required
• * Demonstrates ability to work to set procedures
• * Takes responsibility for own work and actions and contributes to the team success
• * Demonstrates I.T and keyboard skills
• * Demonstrates ability to recognise professional and personal limitations referring to appropriate person when necessary
• * Demonstrates ability to undertake a variety of tasks
• * Demonstrates numeracy skills
• * Demonstrates ability to work independently
• * Demonstrates ability to maintain accuracy under pressure
• * Demonstrates ability to deal with frequent interruptions e.g. bleeps/pagers
• * Able to maintain confidentiality of information
• * Able to adapt to change
• * Demonstrates ability to prioritise and organise daily tasks using own initiative
• * Good time management
• * Able to demonstrate discretion and diplomacy
• * Strong attention to detail
• * Reliable
• * Ability to travel to all UHB sites
• * Flexible to work in accordance with service needs
• * Committed to abide by the Trust vision and values
• * Able to lift moderate weights (up to 15kg)

Skills Required