Job Description

Join Our NHS Team - Risk Management & Governance Coordinator
Are you highly organised, attentive to detail, and passionate about supporting healthcare excellence? We're looking for a dedicated Risk Management & Governance Coordinator to play a vital role in ensuring seamless administration, compliance, and communication across our Trust.
Salary - Band 4 - 13.57
Location - Ards Hospital, Newtownards
About the Role:
As part of our Risk Management & Governance Directorate, you will coordinate and quality assure case processing, delivering timely and accurate responses in line with legislative frameworks. Your role will involve key interactions with Trust staff, statutory bodies, and the public - always in a helpful, respectful, and professional manner.
Your Responsibilities Will Include:

• Managing and processing allocated caseloads, ensuring all formal responses meet regulatory timeframes.
• Communicating effectively with internal and external stakeholders both verbally and in writing.
• Handling telephone and face-to-face enquiries sensitively and professionally.
• Maintaining accurate records manually and electronically, ensuring data quality across risk and governance systems.
• Producing high-quality reports, statistical analyses, and briefings for internal teams and external agencies such as the Information Commissioner's Office and Coroner's Office.
• Organising meetings, interviews, and consultations, including minute-taking and follow-up actions.
• Supervising and supporting administrative staff, including training and workload management.
• Delivering awareness training sessions to Trust staff and supporting special projects as required.
• Keeping the Directorate's intranet resources up to date to enhance team accessibility to important information.

What We're Looking For:

• Strong organisational and analytical skills with an eye for detail.
• Excellent communication and interpersonal abilities.
• Experience in data management and producing clear, insightful reports.
• Ability to manage multiple priorities, work collaboratively, and maintain confidentiality.
• Confidence in supporting and leading administrative teams.
• Enthusiasm for delivering training and taking on varied projects.

Why Work With Us?
This is your opportunity to contribute to patient safety and organisational excellence while growing your career within the dynamic NHS environment. We offer a supportive team, ongoing development, and the chance to make a real difference.
For further information please send email
Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Skills Required