Job Description

Staffline has been appointed as HSCNI\'s number 1 recruitment provider for Admin and Clerical roles throughout the province.

Band 4 Patient Tracker required on a temporary basis based in Coleraine

Role: 4 Patient Flow Tracker

Rate of Pay: \xc2\xa312.25ph

Location: Coleraine

Hours: 17.5

Duration: Temporary

Main duties/Responsibilities:

\xc2\xb7To take an active role in supporting the Site and Patient Pathway Co-ordinator and Ward Teams in the delivery of high quality, timely, safe and effective care.

\xc2\xb7 The Patient Pathway Expeditor will take the lead in ensuring that the patient\'s attendances meet the PFA target, by mapping the patient\'s journey from point of referral to diagnosis, treatment and outcome, as well as assessing for potential delays.

\xc2\xb7The post-holder must ensure clear communication and escalate any issues which are delaying the patient journey.

\xc2\xb7Communicate effectively and sensitively with patients, carers and relatives as well as other staff members, individuals and agencies both inside and outside the Trust.

\xc2\xb7Update and maintain Open Ward entering data in real time and communicating this information to the appropriate clinical staff in a timely manner. Proactively follow up patient investigation results.

\xc2\xb7 Maintain an overview of entire activity from admission to discharge identifying and communicating any possible bottlenecks so that mitigating actions can be proactively employed.

\xc2\xb7 The Patient Pathway Expeditor will be expected where appropriate to liaise with relevant stakeholders regarding waiting times and delays.

\xc2\xb7To support the flow of information to and from Primary Care, and responding to queries regarding details for follow up of patients.

\xc2\xb7 To actively consider all aspects of risk management whilst carrying out non-clinical duties.

\xc2\xb7 To maintain and maximise patient confidentiality, dignity and privacy in accordance with professional and statutory requirements.

Essential Criteria:

• 5 GCSE\'S at GRADE A-C including English language and Maths or equivalent/higher qualification
• Essential experience
• 2 years\' experience in a clerical/administrative/health care assistant role within a health care setting with direct patient contact

• Desirable experience
• Knowledge of Hospital Information systems such as Patient Administrative System (PAS) or Openward

To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided or contact Christine Thompson on 028 25642699 EXT 349.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.

MNASL

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