Job Description

The post holder will assist the Chief Pharmacy Technician - Patient Services in the delivery and development of an efficient dispensary service in line with CQC standards, demonstrating comprehensive communication and leadership skills.
Main duties of the job
As Deputy Dispensary Manager you will, in conjunction with the Chief Technician, provide a full and comprehensive dispensing service to supply medications for patient undergoing treatment and discharge medications within the hospital .
You will assist with the day to day running of services, management and development of staff and service improvements within the Inpatient pharmacy at the Royal Free Hospital.
We are looking for a GPhC qualified technician who is ready to develop themselves further in the management of service provision and staff. You will be a qualified or nearly qualified accredited checking Technician with significant post qualification hospital pharmacy experience. You would be familiar with JAC medicines management systems and automated robotic dispensing systems.
Experience in undertaking audits, writing procedures and operational management would be an advantage
You should have a confident, friendly, "can do" attitude and the ability to forge relationships with a wide range of staff to enhance the comprehensive, wide ranging Pharmacy services we provide in this large teaching hospital Trust.
Given the expanded structure and nature of our Trust there may be a need to visit on an occasional basis the Barnet and Chase Farm Pharmacy sites.
About us
The Pharmacy departments of the Royal Free London NHS Trust are friendly, progressive, and expanding units dedicated to providing the highest standards of pharmaceutical care and service in this large, internationally renowned teaching hospital. Quality improvement and cost-effective, safe use of medicines is at the forefront of everything we do. We have over 300 staff working across the 3 sites in all areas of pharmacy. Pharmacy staffs work across areas such as dispensary, stores, wards, outpatient clinics, satellite pharmacies, technical services, clinical trials, medicines advice service and QC.
Details
Date posted
10 October 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
46,419 to 55,046 a year per annum inclusive of HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
391-RFL-7528206
Job locations
Royal Free Hospital
Pond Street
Hampstead
NW32QG
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential

• oDemonstrable ability to meet the Trust Values

Education and professional qualifications
Essential

• oBTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent
• oCPPE or equivalent ACPT qualification or working towards
• oRegistration with the General Pharmaceutical Council (GPhC)

Desirable

• oNVQ A1 workplace assessor award or Educational Supervisor
• oMedicines Management qualification or equivalent

Experience
Essential

• oSignificant post qualification hospital pharmacy experience
• oBroad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines
• oPrevious experience working as a ward based technician
• oExperience of medicines reconciliation
• oExperience of expenditure reporting
• oExperience of undertaking audits
• oExperience of writing SOPs
• oPrevious assessable experience/understanding of JAC Pharmacy Computer System (or equivalent)
• oExperience of training and supervision

Desirable

• oExperience of project management
• oEvidence of work in an operational management capacity
• oExperience in recruitment and selection
• oExperience of appraisals with feedback

Skills and aptitudes
Essential

• oBroad understanding of the current issues in the NHS, especially in relation to pharmacy
• oDemonstrate ability to plan, organise own workload
• oDemonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
• oDemonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
• oNumerate
• oAbility to work independently and as a member of a team.
• oAccredited to perform a final accuracy check on clinically screened prescriptions and requisitions
• oDemonstrate proven ability to dispense accurately
• oDemonstrate attention to detail
• oDemonstrate proven ability to counsel and give advice to patients/carers on complex medications.
• oExcellent understanding of computerised systems of stock control management.
• oDemonstrate ability to work towards set procedures.
• oDemonstrate ability to assess and train staff.
• oMethodical methods of working and good decision-making skills.
• oDemonstrate ability to cope under pressure and handle several tasks at once.
• oDemonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards.
• oUnderstanding of clinical risk and clinical governance
• oUnderstanding of how to undertake medicines reconciliation
• oUnderstanding of stock control
• oGood negotiation skills
• oDemonstrate ability to meet and set deadlines.
• oAbility to communicate effectively with the multidisciplinary team

Personal qualities and attributes
Essential

• oHard-working
• oAbility to work in a stressful environment
• oWell motivated
• oMaintains an ongoing CPD portfolio

Others
Essential

• oAbility to work late duties, weekends and Bank Holidays as per rota
• oComputer literate

Person Specification
Royal Free World Class Values
Essential

• oDemonstrable ability to meet the Trust Values

Education and professional qualifications
Essential

• oBTEC in Pharmaceutical Sciences (NVQ Pharmacy services Level 3) or equivalent
• oCPPE or equivalent ACPT qualification or working towards
• oRegistration with the General Pharmaceutical Council (GPhC)

Desirable

• oNVQ A1 workplace assessor award or Educational Supervisor
• oMedicines Management qualification or equivalent

Experience
Essential

• oSignificant post qualification hospital pharmacy experience
• oBroad technical pharmaceutical knowledge relating to promotion of high quality, efficient and cost-effective use of medicines
• oPrevious experience working as a ward based technician
• oExperience of medicines reconciliation
• oExperience of expenditure reporting
• oExperience of undertaking audits
• oExperience of writing SOPs
• oPrevious assessable experience/understanding of JAC Pharmacy Computer System (or equivalent)
• oExperience of training and supervision

Desirable

• oExperience of project management
• oEvidence of work in an operational management capacity
• oExperience in recruitment and selection
• oExperience of appraisals with feedback

Skills and aptitudes
Essential

• oBroad understanding of the current issues in the NHS, especially in relation to pharmacy
• oDemonstrate ability to plan, organise own workload
• oDemonstrate ability to deal with conflict and complaints (with patients and staff of all levels).
• oDemonstrate excellent verbal and written communication and interpersonal skills (with patients and staff of all levels).
• oNumerate
• oAbility to work independently and as a member of a team.
• oAccredited to perform a final accuracy check on clinically screened prescriptions and requisitions
• oDemonstrate proven ability to dispense accurately
• oDemonstrate attention to detail
• oDemonstrate proven ability to counsel and give advice to patients/carers on complex medications.
• oExcellent understanding of computerised systems of stock control management.
• oDemonstrate ability to work towards set procedures.
• oDemonstrate ability to assess and train staff.
• oMethodical methods of working and good decision-making skills.
• oDemonstrate ability to cope under pressure and handle several tasks at once.
• oDemonstrate initiative particularly in relation to problem solving and ability to implement new initiatives/changes whilst maintaining departmental standards.
• oUnderstanding of clinical risk and clinical governance
• oUnderstanding of how to undertake medicines reconciliation
• oUnderstanding of stock control
• oGood negotiation skills
• oDemonstrate ability to meet and set deadlines.
• oAbility to communicate effectively with the multidisciplinary team

Personal qualities and attributes
Essential

• oHard-working
• oAbility to work in a stressful environment
• oWell motivated
• oMaintains an ongoing CPD portfolio

Others
Essential

• oAbility to work late duties, weekends and Bank Holidays as per rota
• oComputer literate

Skills Required