Job Description

A great opportunity has arisen to join our busy Outpatient Department at our King George Hospital site. The eRS System Lead is primarily responsible for the e-RS system and its function for BHRUT. The post holder will ensure the e-RS system provides an effective and safe platform for the use of e-Referral into the trust, and clinical advice. Alongside this, the post holder will ensure all risks associated with the system are robustly managed and mitigated for.



The post holder will line manage the e-RS Coordinators, and work collaboratively with clinical staff, support teams, and management across the Trust to ensure the e-RS system functions efficiently. A key aspect of the role involves fostering and enhancing communication channels among these groups. This position plays a vital role in supporting the Trust's ongoing implementation and development of the ERS system, in addition to supporting with the implementation of the Trust's Electronic Patient Record in November 2025. The post is full time; 37.5 hours per week, Monday to Friday.



The post holder will be responsible for the line management of the e-RS Co-ordinators and ensure effective and efficient daily operation and maintenance of the ERS booking system. The ERS booking system is a national initiative that commits to the NHS to deliver services that offer increasing choice and the opportunity for patients to book their first Outpatient appointment with the provider of their choice.



The post holder will liaise with all professional and support staff, clinicians, and management teams to ensure an efficient function of the e-RS system across the trust. The post holder will be required to promote and develop effective channels of communication between these groups. This post supports the Trusts commitment to continued implementation and development of the ERS booking system.



We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures ; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and, in recognition of our progress, we've been shortlisted for Trust of the Year at the Health Service Journal Awards.



We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the 35m we need to transform the A&E at Queen's and get rid of corridor care.



Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub .



These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.



The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes . We're proud to be a London Living Wage employer.



We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.



For further information on this role, please see the attached detailed and Person Specification.



The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.



Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.



All new staff appointed at the Trust are subject to a probationary period.



Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989



Further details regarding the post may be obtained by contacting the manager as per the contact details above.