Job Description

We are looking for enthusiastic and reliable Bank Care Navigators to join our team supporting a group of busy and friendly GP practices. This is a fantastic opportunity for someone who is looking for flexible work, enjoys working in a fast-paced environment, and is passionate about supporting high-quality patient care.
Flexible working hours - choose shifts that suit your lifestyle and availability
Variety of locations - work across multiple practices within our network, gaining valuable experience
Supportive team environment - join a collaborative, professional, and patient-focused team
Opportunities for development - gain insight into general practice operations and grow your administrative skills
Main duties of the job
As a Bank Administrator, you will provide essential administrative support to ensure the smooth running of practice services. This may include tasks such as processing clinical correspondence, handling patient queries, data entry, and supporting reception and back-office functions.
Shifts are offered on an ad-hoc, flexible basis depending on service needs. Typical working hours fall between 8:00am - 20:00pm, Monday to Friday & Saturday & Sunday 09:00 - 17:00pm You may be asked to work across different GP practices in the area, so the ability to travel is desirable.
For further information, please contact Claire Garrett, Inclusio9n Health & Special Allocation Scheme Manager on 07718579595 or email claire.garrett@nhs.net
About us
At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.
Details
Date posted
25 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pa/pr
Contract
Bank
Working pattern
Flexible working
Reference number
810-7507538
Job locations
Wilberforce Health Centre
6-10 Story Street
Hull
HU1 3SA
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on this role. Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on this role.
Person Specification
Qualifications
Essential

• Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
• Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge
Essential

• Knowledge of a range of routine administration procedures
• Knowledge of Microsoft Word

Desirable

• Knowledge of other Microsoft packages

Experience
Essential

• Previous experience of working in an office environment and carrying out general officer procedures

Desirable

• Previous NHS experience
• Experience of using SystmOne functions
• Previous experience of working with general public

Person Specification
Qualifications
Essential

• Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
• Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge
Essential

• Knowledge of a range of routine administration procedures
• Knowledge of Microsoft Word

Desirable

• Knowledge of other Microsoft packages

Experience
Essential

• Previous experience of working in an office environment and carrying out general officer procedures

Desirable

• Previous NHS experience
• Experience of using SystmOne functions
• Previous experience of working with general public

Skills Required