Job Description

Clinical Responsibilities:

The post-holder will practice in accordance with accepted good medical practice and the various clinical policies of the Service, to include: In accordance with the appointed individuals agreed job/work plan they will make him/her-self available to undertake a variety of duties including UCC face to face consultations, telephone consultations and queries, completing paperwork in a timely fashion Making professional, autonomous decisions in relation to presenting problems, irrespective of referral source Assessing the health needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Contributing to QOF requirements and recording data appropriately In consultation with patients and in line with current service disease management protocols, developing care plans for health-related illnesses Screening patients for health education and signposting appropriately Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes and contributing to the service audit programme as required Compiling and issuing computer-generated & FP10 acute prescriptions Prescribing in accordance with the accepted prescribing formulary (or generically) whenever this is clinically appropriate Take a lead role in some aspects of the clinical work within the team, for example: co-ordinating aspects of governance, CPD and keeping clinical protocols up to date Quality: The post-holder will strive to maintain quality across the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Prescribe safe and effective medicines management which conforms to: - NICE guidance and DH directives - Good Prescribing Practice as defined by British National Formulary (BNF) guidance from Royal Pharmaceutical Society of Great Britain on safe and secure handling of medicine - Controlled Drugs legislation - Shared protocols agreed between the OCCG and other NHS providers - Locally specified Patient Group Directions Contribute to the teams approach which ensures that referrals are made for patients to see other medical service providers, ensuring that adequate information is given to personnel to whom the patient has been referred for proper assessment to be made Be supportive of any complaints policy and procedure to ensure proper investigation and appropriate follow-up action in the event of a complaining being made about any aspect of the service provided or any personal provider of the service Other Responsibilities within the Organisation: Contributing to service development Awareness of and compliance with all relevant PML Practice policies/guidelines/procedures, e.g. prescribing, child protection, confidentiality, data protection, health and safety, discipline A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to individual case discussions at clinical meetings and bring examples of cases for group discussion Contributing to the organisational development of the Urgent Care Centre by contributing to the development of ideas, strategies and policies which will promote efficiency and well-being of the practice Contributing to evaluation/audit and clinical standard setting with the organisation Attending training events organised by the practice and other agencies, where appropriate Attending team meetings and other meetings as may be necessary Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, Urgent Care Centre staff and other healthcare workers. They may also have access to information relating to the Urgent Care Centre as a business organisation.



All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety: The post-holder will assist in promoting and maintaining their own and others health and safety and security as defined in PMLs Health and Safety Policy, to include: Using personal security systems within the workplace according to service guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with service procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by PML as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will: Apply Urgent Care Centre/PML policies, standards, guidance and procedures Discuss with other members of the team how the policies, standards, guidance and procedures will affect own work Participate in audit where appropriate The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the challenging needs of the business. The post-holder will be expected to participate in this process and the company would aim to reach agreement to changes.



This job description seeks to outline the key duties and responsibilities of the post holder and is not a definitive document, nor does it form part of the main statement of terms and conditions. This role / job description will be reviewed periodically and changes may be made in consultation with the post-holder.