Job Description

We are committed to communities where older people flourish, by providing opportunities for our residents to enjoy treasured relationships, exercise choice and feel valued. When you join the St Monica Trust, you'll be part of an organisation built on 100 years of trust, thanks to the people who work for us. Our benefits and perks for permanent and fixed term jobs include a generous pension scheme, Life Assurance, at least 23 days' annual leave plus bank holidays, access to retail and other discounts, subsidised gym, restaurant, free parking and much more!


Start the New Year with a Fresh Career! Join Our Concierge Team at The Chocolate Quarter


Are you ready to try something new in 2026? Is your seasonal role about to come to an end? At The Chocolate Quarter, our 24/7 Village Concierge team is the heartbeat of our vibrant community, delivering exceptional service to residents and visitors every day.


This isn't just a reception role -- it's about creating memorable experiences, solving problems, and being a trusted point of contact. If you thrive on variety and enjoy helping others, this could be the perfect next step for you.


Why This Could Be Your Next Adventure


We welcome people from all walks of life! Whether you've worked in hospitality, front desks, customer services, facilities and maintenance or the service industry, this could be the change you need and your skills could be a great fit!


If you're looking for a role where no two days are the same, and you want to make a real difference, we'd love to hear from you.


Your Shift Pattern


Rolling 8-week rota: 4-on, 4-off


2 Early Shifts: 7am-7pm


2 Night Shifts: 7pm-7am


Average 42 hours per week


We are currently looking for Bank Workers to pick up ad hoc shifts to cover annual leave and sickness. There may be opportunities in the future for a permanent position. This is a really good way of trying something new alongside other commitments that you may have, or just a way to pick up hours as and when suits you.


What You'll Do


Welcome and assist residents and guests with warmth and professionalism


Manage reception duties including calls, enquiries, and payments


Handle light maintenance tasks and liaise with contractors


Respond to emergency pendant calls and support residents


Keep the site running smoothly with waste and laundry management


What We Offer


12.87 per hour plus night and weekend enhancements


A supportive team environment


The chance to learn new skills and grow in a rewarding role


Ready to start the New Year with a fresh challenge? Apply today and join a team that truly makes a difference!


Job boards:


Consider placing in these categories to capture people wanting a change in career:


Hospitality & Front Desk - Hotel reception, concierge, or guest services


Customer Service - Call centers, helpdesk, or retail


Facilities & Maintenance - Caretakers, building supervisors


Security & Emergency Response - Security officers, emergency call handlers


Healthcare & Care Support - Care assistants, community support workers


Travel & Service Industry - Cabin crew, travel coordinators


Salary Ranges:


12.87 - 12.87
Time Type:


Full time
If you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk