Job Description

Job Title:

Bank Housekeeper / Cleaner

Location:

Evora, St John's House, Newry

Salary:

Band 2 (12.31 per hour)

Reports to:

Housekeeping Supervisor



Main Purpose of Job

As a member of the Housekeeping Team, you will be responsible for ensuring that the high standards of hygiene and cleanliness are met throughout Hospice premises, including our Inpatient Unit, Day Therapy Centre, and Offices. This role also involves laundry services.



Duties and Responsibilities



To maintain high standards of cleanliness, hygiene, and infection control procedures in all areas.

Carry out standard and deep cleaning duties using floor polisher, washing machines and other equipment.

Follow cleaning schedules as directed by the Housekeeping Supervisor

Replenish consumable items such as soap, toilet rolls, paper towels and hand wash.

Maintain accurate housekeeping written records.

Collect, sort, bag, and count laundry.

Washing, drying, and ironing of laundry

Observe correct use and care of cleaning materials and equipment.

Report any faults in machinery or materials to Housekeeping Supervisor



General Responsibilities



Follow the work schedules laid down within the time limits specified.

Attend and adhere to Fire, Moving and Handling training, and adhere to all policies and procedures.

Ensure a high standard of personal hygiene and neatness in uniform and always adhere to our uniform policy.

To observe and maintain confidentiality at all times.

Adhere to the procedures regarding skin care and all other matters relating to health and safety as set out in the staff handbook.



Communication



Attend meetings with Line Manager as requested.

Co-operate with staff from other departments in matters of mutual concern.



Health & Safety

Under the Health and Safety at Work (NI) Order 1978, you are required to take all reasonable steps while at work to ensure your own health and safety and safety of those who may be affected by your acts or omissions at work. You are also required to co-operate fully with regard to the implementation of health and safety arrangements and should not interfere with or misuse anything provided in the interests of health, safety or welfare at work. You must familiarise yourself with and comply with all health and safety policies which are relevant to your area of work.



Equal Opportunities

Evora Hospice operates an equal opportunities policy in accordance with the Fair Employment (NI) Acts 1976 and 1989, the Sex Discrimination (NI) Order 1976, the Disability Discrimination Act 1995 and the Race Relations (NI) Order 1997. All employees have a responsibility to be familiar with policies on equal opportunities and to help ensure a working environment in which the dignity of all fellow employees is respected.



Values & Behaviours



All employees of Evora Hospice are required to promote and support its mission and values:

Core Values:

Dignity, Compassion, Integrity, Innovation, Excellence and Equality

Employees are expected to:

Always operate with honesty and integrity

Show respect for and a sensitivity towards all those you meet in your working day.

Always maintain the highest level of confidentiality

Actively develop self and others where possible

Participate in corporate or fund-raising events to enable all employees to make a personal contribution to the success of the charity.

Operate with tact, patience and diplomacy and maintain a sensitive and professional approach towards colleagues and service users.



This job description will be reviewed in the light of new developments. It should not be regarded as restrictive or definitive but acts as a broad guide to the demands of the post.



Essential Criteria



Experience of cleaning and maintaining a house domestically or experience in a commercial setting such as hospitality, charity or schools

Understanding of importance of high cleaning standards within a health care setting



High attention to detail

Can work to tight deadlines

Be adaptable and flexible with a positive working attitude

Can work independently and as part of a team

Good Communication skills (spoken and written English)

Basic IT skills

Have good organisational and time management skills.

Ability to remain professional at all times



Ability to pick up shifts mid-week and at short notice



Desirable Criteria



Experience in a health care environment

Previous working knowledge of infection control

Understanding of Health & Safety and COSHH

Experience in using cleaning equipment and materials