Job Description

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You'll be working part time, 36 hours per week (7am - 3pm, 8am - 4pm & 1pm - 9pm / 7 days a week on a rolling rota), at Cygnet Hospital Sherwood, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.
Cygnet Hospital Sherwood is our state-of-the-art PICU and Acute hospital for men, in Nottinghamshire. The service features three wards, including a 12 bed PICU ward and two 16 bed acute wards.
Cygnet Hospital Sherwood has a full multi-disciplinary team (MDT) and will support the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.
Your day-to-day...

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you...

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• "Cycle to work" scheme & employee discount saving

You are...

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
Benefits & Rewards
Group Pension
We'll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.
Discounted Gym Membership
Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents - your nearest gym in the scheme won't be far away!
Enhanced Maternity
In addition to statutory pay, Cygnet provides enhanced maternity pay.
Employee Referral Scheme
Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?
Recommend them for potential cash rewards!
Plan your commute
Cygnet Hospital Sherwood
Mansfield
East Midlands
NG21 0HR
Our application process
01
Step 1
Application Submission
Your application is received and reviewed by our recruitment team.
02
Step 2
Automated Confirmation
You'll receive an automated email confirming receipt of your application.
03
Step 3
Application Review
We carefully review applications, considering factors like visa status, location, and experience.
04
Step 4
Initial Screening
If your application is suitable, you'll be contacted by the recruiter to arrange a telephone screening call.
05
Step 5
Interview
If you meet the screening criteria, you'll be invited for an interview, which normally takes place in person at the site you're applying to.
06
Step 6
Feedback and Offer
Following the interview, you'll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.
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Skills Required