Job Description

Bank Legal Services Manager
Division: Temporary Staffing
Band: 8a
Salary: 39.94 per hour - business hours (Monday-Friday only)
We are recruiting for a Bank Legal Services Manager who shares our ambition and vision to deliver the Best of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Reporting to the Associate Director Legal Services, this post forms part of the Legal Services Team to support the delivery of the Trust's Quality Strategy and vision to ensure 'Best of care by the best of people' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience.
Our values areBold,Every Person Counts,Sharing and Open andTogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Details
Date posted
16 October 2025
Pay scheme
Agenda for change
Band
Band 8a
Salary
39.94 an hour per hour - business hours
Contract
Bank
Working pattern
Flexible working
Reference number
275-TSS-BLSM
Job locations
Medway Maritime Hospital
Windmill Road
Gillingham
ME7 5NY
Job description
Job responsibilities
Providing efficient and effective legal services to minimise clinical, financial, operational and legal risks, including inquests, clinical claims, court of protection and all aspects of clinical legal advice, training and support
Attending court on behalf of the Trust
Establishing processes and procedures that meet the Trusts statutory obligations and leading the management of healthcare legal services relating to clinical negligence, employers liability, personal injury and coroner related work, contributing to and implementing policies.
Facilitating a culture that improves quality through leading from legal issues, including Get it Right First Time (GIRFT) guidance on learning from claims, whilst ensuring we act in line with current Government Legislation, Regulations, Policy Guidance and good practice.
Ensuring the timely and effective collation of information required for claims, litigation and coroners inquests ensuring all internal due diligence is completed Job description
Job responsibilities
Providing efficient and effective legal services to minimise clinical, financial, operational and legal risks, including inquests, clinical claims, court of protection and all aspects of clinical legal advice, training and support
Attending court on behalf of the Trust
Establishing processes and procedures that meet the Trusts statutory obligations and leading the management of healthcare legal services relating to clinical negligence, employers liability, personal injury and coroner related work, contributing to and implementing policies.
Facilitating a culture that improves quality through leading from legal issues, including Get it Right First Time (GIRFT) guidance on learning from claims, whilst ensuring we act in line with current Government Legislation, Regulations, Policy Guidance and good practice.
Ensuring the timely and effective collation of information required for claims, litigation and coroners inquests ensuring all internal due diligence is completed
Person Specification
Qualifications
Essential

• Educated to master's level or equivalent level of experience within the NHS
• Evidence of continuing professional development.
• Law Degree, with a further 2 years traineeship to masters level

Desirable

• Incident Investigation training is desirable
• Management / Leadership qualification is desirable
• Quality Improvement Qualification is desirable

Knowledge
Essential

• In-depth and significant knowledge of legal services within the healthcare setting
• Knowledge of the NHS National Investigations Framework
• Knowledge and understanding of statutory and regulatory, guidance and best practice frameworks requirements for Legal Services
• Demonstrates up to date, evidenced based knowledge of current clinical and professional issues.

Desirable

• Project management skills are desirable

Experience
Essential

• Experience of working within legal services in a healthcare environment, including working within the NHS Resolution systems and processes that underpin legal services
• Experience of taking detailed notes of evidence in court (including oral evidence) for wider circulation and briefing.
• Experience of gathering and interpreting data and implementing measurable improvement plans
• Experience of managing resources across multiple teams and specialties.

Desirable

• Experience and working knowledge of the RLDatix reporting management system is desirable
• Experience of regulatory preparation /planning and the PIR Process is desirable

Values Based Question
Essential

• How do you demonstrate respect and dignity?

Person Specification
Qualifications
Essential

• Educated to master's level or equivalent level of experience within the NHS
• Evidence of continuing professional development.
• Law Degree, with a further 2 years traineeship to masters level

Desirable

• Incident Investigation training is desirable
• Management / Leadership qualification is desirable
• Quality Improvement Qualification is desirable

Knowledge
Essential

• In-depth and significant knowledge of legal services within the healthcare setting
• Knowledge of the NHS National Investigations Framework
• Knowledge and understanding of statutory and regulatory, guidance and best practice frameworks requirements for Legal Services
• Demonstrates up to date, evidenced based knowledge of current clinical and professional issues.

Desirable

• Project management skills are desirable

Experience
Essential

• Experience of working within legal services in a healthcare environment, including working within the NHS Resolution systems and processes that underpin legal services
• Experience of taking detailed notes of evidence in court (including oral evidence) for wider circulation and briefing.
• Experience of gathering and interpreting data and implementing measurable improvement plans
• Experience of managing resources across multiple teams and specialties.

Desirable

• Experience and working knowledge of the RLDatix reporting management system is desirable
• Experience of regulatory preparation /planning and the PIR Process is desirable

Values Based Question
Essential

• How do you demonstrate respect and dignity?

Skills Required